IT and Business Insights for SMB Solution Providers


November 7th, 2017 | Rich Freeman
New functionality available now and arriving early next year will consolidate multiple, related tickets involving the same device, allow administrators to remote into endpoints from inside a ticket with a single click, and more. - Read More
November 6th, 2017 | Rich Freeman
The new offerings give the vendor’s MSP partners visibility into endpoint status and self-serve access to sales, marketing, and training resources for the first time, according to CEO Jay Ryerse (pictured). - Read More
November 2nd, 2017 | Rich Freeman
Provided at no cost, the new functionality enables MSPs to patch over 100 third-party applications widely used by SMBs centrally and automatically. - Read More
November 2nd, 2017 | ChannelPro
The new solution is designed to help MSPs and other data center operators save money and improve reliability by making better capacity optimization and risk mitigation decisions. - Read More
November 1st, 2017 | Rich Freeman
The three new systems, which are designed to help SMBs run marketing campaigns, manage their social media presence, and generate invoices, are now included with both Microsoft 365 Business and Office 365 Business Premium. - Read More
November 1st, 2017 | Rich Freeman
The new solution, which combines the Business Premium edition of Microsoft Office 365 with specially-developed security, mobile device management, and administration tools, is now Microsoft’s recommended lead offer to SMBs. - Read More
October 31st, 2017 | Colleen Frye
In meetings with ChannelPro at last week’s Empower MSP conference in Orlando, company executives including Dave Sobel (pictured) described plans to switch from device-centric to user-centric management, equip its RMM systems to make technicians more efficient, and roll out new security solutions. - Read More
October 27th, 2017 | Rich Freeman
Seeking to position itself as a trusted advisor to its partners, rather than mere “pick, pack, and ship” distributor, the company offered show attendees an expanded lineup of instructional content on emerging and underappreciated revenue opportunities. - Read More
October 26th, 2017 | Rich Freeman
Working in coordination with Sophos endpoint security software, the system scrutinizes network traffic streams in real time for previously unidentified and potentially dangerous software, so technicians can classify and block it if necessary. - Read More
October 25th, 2017 | Rich Freeman
The two industry heavyweights will support seamless deployment and management of containerized applications across the public Google Cloud Platform and on-premises infrastructure from Cisco. - Read More