IT and Business Insights for SMB Solution Providers

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November 16th, 2017 | Rich Freeman
The new edition includes tools for defining and marketing service plans, as well as direct integration with ConnectWise and Autotask PSA software and a new Linux-based virtual appliance deployment option that dramatically lowers acquisition costs. - Read More
 
November 16th, 2017 | Rich Freeman
That’s according to the Usman Choudhary (pictured), the vendor’s chief product officer, who says that usability—especially on mobile devices—can be the single most important factor in a security system’s effectiveness. - Read More
 
November 13th, 2017 | Rich Freeman
The IT management software vendor also integrated the recently introduced product, which automatically discovers and backs up documents and other files on workstations, with its cloud-based RMM solution and added support for larger files. - Read More
 
November 10th, 2017 | Rich Freeman
At its IT Nation conference today, CEO Arnie Bellini (pictured) showcased ConnectWise’s new Unite portal and forthcoming Developer Kit as key elements of a larger plan to provide one platform for managing every solution an MSP offers. - Read More
 
November 10th, 2017 | Rich Freeman
By the end of 2018, the company told conference-goers today, ConnectWise Automate will have an entirely Web-based interface. A new tool for supporting devices that conventional remote access solutions can’t connect with, meanwhile, will debut in Q2. - Read More
 
November 8th, 2017 | Rich Freeman
The network security vendor’s firewalls can now open, close, and reopen tickets in Autotask’s PSA solution automatically. The new Firebox devices, meanwhile, offer small and home office users significant security inspection performance improvements. - Read More
 
November 8th, 2017 | Rich Freeman
The acquisition brings new solutions expertise and partnerships in hot markets to Ingram at a time of declining demand for hardware and packaged software products. - Read More
 
November 7th, 2017 | Rich Freeman
New functionality available now and arriving early next year will consolidate multiple, related tickets involving the same device, allow administrators to remote into endpoints from inside a ticket with a single click, and more. - Read More
 
November 6th, 2017 | Rich Freeman
The new offerings give the vendor’s MSP partners visibility into endpoint status and self-serve access to sales, marketing, and training resources for the first time, according to CEO Jay Ryerse (pictured). - Read More
 
November 2nd, 2017 | Rich Freeman
Provided at no cost, the new functionality enables MSPs to patch over 100 third-party applications widely used by SMBs centrally and automatically. - Read More
 

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