IT and Business Insights for SMB Solution Providers

Unified Communications

News
January 20th, 2022 | Rich Freeman
Named Clarity, the portal and management tool features a streamlined interface and a new set of APIs designed to make incorporating unified communications functionality into other backend business solutions easier for MSPs. - read more
 
Resource
December 3rd, 2021 | ChannelPro Weekly
Bring your own…pitchfork? Poodle? Pompadour? You’ll just have to listen to this week’s show to find out. - read more
 
News
December 1st, 2021 | Rich Freeman
Called Microsoft Teams Essentials, the service provides group video calls for up to 30 hours and 300 people, up to 10 GB of file storage, group chat, calendaring, and more without a Microsoft 365 subscription for $4 per user per month. - read more
 
Press Release
November 9th, 2021 | ChannelPro
RingCentral to become exclusive UCaaS partner to Mitel for its customer base of over 35 million users RingCentral acquires differentiated CloudLink technology to enable a unique transition path from on-premises PBX to RingCentral’s Message Video Phone (MVP) cloud platform Mitel investor group led by affiliates of Searchlight Capital Partners, L.P. (“Searchlight”) to invest $200 million in RingCentral - read more
 
Resource
October 15th, 2021 | ChannelPro Weekly
Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains. - read more
 
Resource
October 1st, 2021 | ChannelPro Weekly
If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that. - read more
 
Video
October 1st, 2021 | ChannelPro
Erick and Rich sift through the implications of this week’s VoIP DDoS attack, explain the one situation when you should never present a sales proposal, and consider hiring a German hamster to manage their investments. - read more
 
News
September 30th, 2021 | Rich Freeman
Getting complaints from your VoIP customers this week? Here’s why it happened and how to avoid getting burned when—not if—this kind of incident happens again. - read more
 
Resource
September 17th, 2021 | ChannelPro Weekly
SASE solutions are selling like hotcakes these days, but the reason why may surprise you. - read more
 
Video
September 17th, 2021 | ChannelPro
Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows. - read more
 

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