IT and Business Insights for SMB Solution Providers

Best Practices

Video
May 9th, 2019 | ChannelPro
Live from Kaseya Connect IT, Erick and Rich discuss Kaseya's acquisition of dark web monitoring leader ID Agent, the reasons why sales training should matter as much to you as technical training, and research results suggesting that many security pros think the people they're protecting aren't terribly bright. - read more
 
Article
May 6th, 2019 | Robin Robins
Here’s why they should transition to managed services. - read more
 
Video
May 2nd, 2019 | ChannelPro
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed. - read more
 
Video
April 26th, 2019 | ChannelPro
Listen in as Rich Freeman and Erick Simpson discuss the massive cloud growth vendors are experiencing, the slower growth in the channel, two clever ways to add new technicians to your payroll, and snot otters. Yes, you read that right: snot otters. - read more
 
Article
April 23rd, 2019 | Erick Simpson
Many providers believe that selling security is significantly harder than selling managed IT services. It’s not. - read more
 
Video
April 19th, 2019 | ChannelPro
Coming to you live from the SMB TechFest show in Anaheim, Rich Freeman and Erick Simpson chat about recent research data on server hardware (hint: people are still buying it), the value of taking your clients out to lunch now and then, and Game of Thrones finale predictions from a German AI engine. - read more
 
Video
April 15th, 2019 | ChannelPro
Mere minutes after returning home from the Tech Data Endpoint Symposium, Rich Freeman has thoughts to share about it with co-host Erick Simpson, who has thoughts of his own about bundling managed services. Then both hosts ponder the meaning of a calendar from Oracle Park that magically erases Salesforce's giant HQ from the San Francisco skyline. - read more
 
Article
April 10th, 2019 | Amol Dalvi
AKV is an essential tool to protect cloud apps and services within Azure. - read more
 
Article
April 8th, 2019 | Steve Duckworth
When you need all the component parts working in a seamless, integrated fashion, choose your PSA like you would your car. - read more
 
Video
April 8th, 2019 | ChannelPro
Didn't pay much notice to the launch of NetSuite's new partner program? Rich Freeman and Erick Simpson are here to tell you why you should have, plus why you should deliver bad performance news to your techs right away instead of eventually, and why Microsoft (for better or worse) has given up on April Fool's Day gags. - read more
 

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