Though the startup maker of managed services software expects most users to rely chiefly on its own RMM, PSA, and other products, it’s about to start linking its software to external vendors as well.

Artificial intelligence, the next frontier of automation, will be a business imperative for channel pros who want to become more agile, innovative, and competitive.

Five exhibitors at ChannelPro’s first conference of the year—Axcient, Dark Cubed, Gradient MSP, Kaseya, and Quickpass—all have cross-product or cross-vendor data sharing on their near-term product roadmaps.

Erick and Rich dive into the upbeat numbers in this year’s ChannelPro State of the Channel report, explain why ticket escalation rate is a KPI, and ponder why anyone would think sneaking reptiles across the border in your pockets is a good plan.

The six-city, two-day conference series opened in Newark, N.J., and featured a line-up of educational sessions that addressed the top issues managed service providers and integrators care about.

A major new upgrade named Compliance Manager GRC aims to turn an auditing and validation tool for a defined set of regulatory mandates into a more complete and flexible governance, risk, and compliance platform.

Join Brian Doyle, Tim McNeil, and Robb Rogers, the hosts of the MSP Business School podcast, for a conversation with our own Joel Zaidspiner about why keeping pace with the IT industry’s latest is a must for managed service providers.

Since its launch in 2021, the women-only network reimagines a supportive environment focused on business growth and operational excellence.

The recently introduced enhancements are the latest changes to a product family designed for a new generation of cloud-oriented MSPs.

Members now have access to a partner portal, more flexible licensing options, and an assessment tool they can use to sell services aimed at eliminating unneeded files and safeguarding sensitive ones.