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January 16, 2023 |

January 2023 ChannelPro Digital Edition

Check out the January 2023 issue of ChannelPro featuring our annual tech preview, technician management tips, answers to Azure management issues, and more!

Welcome to the January 2023 digital edition of ChannelPro Magazine.

In This Issue

Vendor to Watch: Pia

January 8, 2023 |

Pia is an intelligent automation platform that integrates with IT service management tools to simplify processes and improve operational efficiencies.

Tech Management Pro Tips

January 9, 2023 |

Managing technicians requires a balancing act of recognition, reward, engagement, and flexibility—all while driving productivity to service customers.

Solving Leaky Bucket Syndrome

January 10, 2023 |

A written process will fill your team’s bucket of knowledge like a waterfall.

Why Matter Matters

January 11, 2023 |

A recently completed standard for interoperable smart home technologies, Matter will roll out in 2023 but dominate in 2024.

AvePoint Wants to Talk

January 12, 2023 |

The SaaS and data management vendor is employing personalized attention and go-to-market collaboration with partners to accelerate already booming growth.

Security Preparedness Not a Sure Bet

January 17, 2023 |

Research from Ivanti finds organizations are beefing up security but still not confident in preparedness.

2023 Tech Preview: Channel Pros Defy Trends

January 18, 2023 |

In a year likely to be marked by recession for most businesses, IT businesses should see growth instead.

On a Myth-Busting Mission

January 23, 2023 |

TeamLogic IT North Palm Beach aims to integrate the best talent for its customers—and that includes (shock!) bringing in local competitors.

Azure Management Issues and Answers

January 24, 2023 |

Managing applications in Azure requires mental flexibility and some rethinking.

Religion and DEI

February 6, 2023 |

For some employees, the ability to be open about their faith is an important component of “”bringing their whole selves”” to work.

How Can a Vision Statement Alter the Trajectory of an MSP?

February 23, 2023 |

Creating a vision statement for your MSP business helps to align all decision making around what you are trying to achieve.

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