Resources - Page 37

Side by side for the first time since COVID, Erick and Rich discuss Kaseya’s take on its RMM breach, trueing up your managed services clients, and a woman who went to sleep alone and woke up next to a meteorite.

Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains. Take it from MSP and security pro Charles Henson, of Nashville Computer, who joins Matt and Rich this week to discuss Datto’s SaaS Defense product, MSP360’s flat-rate Amazon S3 backup storage, takeaways from the recent Bandwidth.com DDoS incident, and how to profit from helping businesses complete security questionnaires.

SIPPIO is ideal for managed service providers that want to offer full voice capabilities in Microsoft and Zoom to complete their customers’ unified communications environment and augment workplace productivity. With SIPPIO, MSPs can quickly onboard their sales team and start growing their voice practice.

Simply complete the form below to download the full white paper.

Erick and Rich discuss the significance of Microsoft launching Windows 11 in the same week VMware updated its cloud platform, urge you to raise prices in January, and salute an industrious squirrel who borrowed a pickup truck to store walnuts.

Follow along with Manuel Palachuk’s recommended performance measurement techniques on this sample balanced scorecard.

If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that.

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners.

This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.

SASE solutions are selling like hotcakes these days, but the reason why may surprise you. Let Matt, Rich, and guest host Angela Hogaboom, director of assessment services at managed security provider RSI, explain it to you, along with the story behind Datto shipping an Azure Continuity solution, Cytracom buying OmniNet, and Barracuda making three (count ’em) announcements in one busy day.

Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.