eBooks - Page 2
The MSP’s Guide to Co-managed IT
MSPs play an important role in helping their SMB clients implement and scale their IT operations, acting as their advisor for all things IT. But how can MSPs help businesses with more established IT infrastructures? The answer is co-managed
IT services. This eBook provides an introduction to the co-managed IT model—what it is and how it benefits MSPs and your clients.
An MSP Playbook for Best Practices in Disaster Recovery Planning and Testing
Disaster recovery plans are widely accepted as a way to ensure all critical data, IT systems and networks can be recovered in any event classed as an emergency. These plans also ensure that corporate business objectives can be achieved during the disruption. In short, it is a plan that keeps a business operational.
Cybersecurity: Actionable Advice from the Front Lines
This Expert Guide includes some tips on avoiding phishing attacks, a look at why new approaches to cybersecurity are required, what to know about cyber insurance market changes, and how to implement zero trust for IoT. In addition, a channel pro in the trenches shares how to get clients on board with
security best practices.
New Revenue Generators for Your MSP Portfolio
This Expert Guide highlights some emerging opportunities, such as developing edge computing solutions, becoming a Power BI expert, offering managed print for the hybrid workplace, and providing location-based IoT services. In addition, a cloud and managed services provider shares how he disruption-proofs his business by keeping an eye toward the future.
Cybersecurity: Protect and Prepare
This Expert Guide offers some helpful advice on incident response management, how to expand your security offerings by partnering with security providers, and what you should know about zero trust. It also provides some tips for protecting customers against phishing attacks and deep fakes, and highlights some common mistakes to avoid in your own practice.
Upping Your Cloud Game
This Expert Guide dives into some current opportunities, including adding services on top of Microsoft 365 rather than just selling licenses, developing deep expertise in Azure features to solve customer problems, and building high-margin cloud bundles.
Money Matters: M&A the Right Way
This Expert Guide offers planning tips for selling your business, a checklist that will help you find just the right M&A candidate if you’re on the hunt, and advice on how to ensure a smooth onboarding process once you do buy another MSP. It also includes some perspective from an MSP business owner who has successfully gone through the M&A process.
Security in a Work-from-Anywhere World
This Expert Guide includes tips on building a work-from-home security stack, a look at the IoT security minefield (and opportunity), some best practices for cloud security, and a first-hand account of how one channel pro is expanding the circle of safety for her business, customers, and employers.
Cybersecurity Defensive Playbook
This Expert Guide offers some advice on partnering with security service providers to expand the skills and resources needed to keep customers safe, a look at rising threats like “smishing” and deep-fakes, and practical tips for incident response management.
The Journey of Crypto-Ransomware: Detection, Response, and Prevention
Ransomware variants have become more sophisticated and destructive. Some variants encrypt not just the files on the infected device, but also the contents of shared or networked drives, externally attached storage media devices, and cloud storage services that are mapped to infected computers. Stay on top of what you need to need to know to detect, respond to, and prevent this especially destructive variant of ransomware to protect end users.