News & Articles - Page 189

Called “shared inboxes,” the new feature lets multiple users exchange texts with customers on behalf of their employer using a company phone number, instead of individual lines.

MSPs struggling to grow their businesses share some common hurdles. Here are some answers to gaining operational maturity.

The new features, which join others unveiled today during the documentation vendor’s GlueX partner conference, are evidence of IT Glue’s continued investment in innovation, according to General Manager and CTO Nadir Merchant (pictured).

Called APEX, the new solutions seek to combine the flexibility and usage-based pricing of public cloud solutions with the security, performance, and control of private clouds.

The new product, unveiled alongside a cross-vendor security framework, combines data from multiple Sophos and third-party systems to identify and block sophisticated attacks that any one of those platforms might miss on its own.

Successful IT business owners will use the changes and trends in 2020 and beyond to create a plan for future growth.

Integrating IT Glue’s documentation software with myITprocess, a TruMethods solution for providers of virtual CIO services, will make running a vCIO practice easier and more profitable for MSPs, according to TruMethods President Gary Pica (pictured).

An expanded relationship between the two companies will serve as the foundation for a new “hyper automation” practice from Ingram offering office automation solutions that combine RPA, artificial intelligence, and related technologies.

Growing even faster during the pandemic than before it, the cloud business apps leader desperately needs to attract more members to its partner program and more trained professionals to its partners, according to channel chief Tyler Prince (pictured).

Demand for compute power has never been greater, says U.S. channel chief Jason Kimrey (pictured), which should create similarly strong demand for data center solutions featuring Xeon Scalable processors and other Intel components.