News & Articles - Page 165
Kaseya Adds VoIP Functionality from Cytracom to its PSA Solution
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
HP Ready to Push Device-as-a-Service Offering to its Entire Channel
That includes you, channel pros. Once targeted mostly at a handful of big partners, HP’s subscription-priced purchasing program is headed your way with new and more flexible service plans, integrations with managed services software platforms, and more.
Unitrends Introduces Direct-to-Cloud File Backup Solution
Called Unitrends Cloud Backup and available at “aggressive” prices, the new offering is designed to provide an affordable alternative to appliance-based BDR solutions that replicate data to the cloud.
Arcserve Ships New Release of Unified Data Protection Solution with Nutanix and OneDrive Support
The new functionality is part of an ongoing effort to turn UDP into a comprehensive platform protection data on physical and virtual systems both locally and in the cloud.
Cytracom Introduces Major Expansion and Enhancement of its Unified Communications Platform
Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts.
Dell Introduces New Thin, Light Laptops and Workstations
The latest additions to the manufacturer’s Latitude, Vostro, and Precision lines all seek to satisfy a craving among mobile knowledge workers for portable yet powerful hardware.
Bitdefender Integrates Security Products with ConnectWise RMM Solution
The new functionality lets Bitdefender users who also use ConnectWise Automate handle deployment, quarantine management, alerts, notifications, and more without exiting the console they employ for other administrative activities.
Dell Announces Hybrid Cloud Infrastructure and Workspace-as-a-Service Solutions
Showcased at this year’s Dell Technologies World conference in Las Vegas, the new offerings combine products and services from Dell, Dell EMC, VMware, and Secureworks, among other Dell Technologies business units.
SolarWinds Buys Passportal to Add Password Management and Documentation to its MSP Software Suite
The transaction positions Passportal to enhance its products and expand its market reach faster, according to CEO Colin Knox (pictured), who will remain on board as director of MSP product strategy.
IT Pros Without Borders: How Stephen Monk Fuels Growth and Extends Reach with a Remote Workforce
“This business model has allowed us to expand our geographic reach and tap into a limitless customer pool,” said the CEO of Noverus Innovations.