Topic: Software - Page 22

Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.

Helping customers determine how they’ll finance their tech solutions is a differentiator.

No one likes problems, everyone likes money, and the two have a habit of going together. Quite a conundrum, no?

Red. You know it when you taste it, right folks? You’ll get similarly tasty insights on this week’s show, in which Matt, Rich, and returning guest host/former MSP/EOS implementer Zac Cramer discuss the news from ConnectWise’s IT Nation Connect event, Ingram Micro’s ONE conference, and Acronis’s #CyberFit Summit, all of which were visited by Rich and Hurricane Nicole in Florida this week.

Together at the 2022 Acronis #CyberFit Summit in Miami with a hurricane possibly approaching, Erick and Rich discuss Acronis’s new EDR and PSA solutions, simple social media success tips, and a new bottled eggnog inspired by frozen toaster waffles.

Research from Zomentum finds channel partners play a key role in SMBs’ SaaS buying.

ChannelPro’s Joel Zaidspiner checks in with CyberCNS, Invarosoft, and Mission Control at the latest gathering of TeamLogic IT franchise owners.

Automation of repetitive and mundane tasks allows MSPs to free up employees to focus on more profitable aspects of the business, improving their firm’s overall value.

Wow, channel pros, you don’t look a day over 39! Just like last year. And the year before that, come to think of it.

Erick and Rich drill into Auvik’s acquisition of Saaslio and Boardgent, why your RMM solution is one of your most important security tools, and the building suspense over the approaching selection of the next USA Mullet Champion.