Topic: Software - Page 14

Erick and Rich discuss a forthcoming alerts management solution from Gradient MSP, why every MSP should build an organizational accountability chart, and a 38-year-old man in Japan paid $71 a booking to do nothing in particular.

If you’ve heard it once, you’ve heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks.

Erick and Rich discuss the strategic significance of ConnectWise getting into payments processing, the importance of factoring truly complete service delivery costs into your rates, and a Florida alligator rudely evicted from what was supposed to be its home.

Online IT buying sites are increasingly popular with end users. What does that portend for the channel?

Erick and Rich discuss N-able’s new solution bundle for emerging MSPs, the awesome employee training tool you already have but don’t use (hint: it’s LinkedIn), and a guy who loves pizza SO much he nearly climbed into an oven to get some.

Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.

Think Halloween is the only time you can get a fun-sized Snicker-nugget? At ChannelPro you can get them year round, and there’s plenty for everyone with Rich out on vacation. That leaves Matt and guest host Erick Simpson to discuss Bitdefender’s new consumption-priced MDR service for MSPs, the latest edition of NinjaOne’s software suite, how to help SMBs leverage IT to drive growth, and some great tips on optimizing document migrations.

Erick and Rich share hot takes on Kaseya’s earth-shaking acquisition of Datto, discuss the smart way to deal with FUD when change comes to the vendor landscape, and greet some unexpected visitors, live and on the air!

ChannelPro celebrates its 15th anniversary by checking in with IT business owners featured in cover stories from our inaugural year.

Erick and Rich are intrigued by LogMeIn’s corporate makeover as GoTo, eager for you to freshen up your marketing materials for the age of hybrid work, and impressed by the chicken who somehow snuck into a high-security zone at the Pentagon.