Topic: Managed Services - Page 77
How AI Is Reshaping the MSP Help Desk
AI-powered help desks reduce ticket resolution times and provide insights into customer behavior and preferences, enabling MSPs to drive efficiencies and win more business.
Steps to Successfully Migrate Customers to Modern Productivity Platforms
As support for Office 2013 comes to an end, MSPs have an opportunity to migrate their customers’ data to a newer platform.
Nerdio Announces General Availability of Major New Release of Nerdio Manager for MSP
Nerdio Manager for MSP v4 offers a unified Microsoft Intune experience with cross-tenant management of physical devices and virtual desktops.
ChannelPro Weekly Podcast: Special Edition: He’s Doing It Again – Sponsored by Sophos
There’s just no stopping that guy, is there? Sigh.
How AI Makes Our Cybersecurity Stronger—and Clients Safer
Nero Consulting invested early in solutions that leverage artificial intelligence and machine learning to proactively prevent cyber attacks.
Use AI to Improve Network Visibility and Customers’ Network Experience
Consider these three ways AI-based tools and technologies can help a service provider gain visibility and maintain the end-user experience.
Cytracom Puts New Channel Chief in Charge of Expanded Partner Program
Jim Hamilton (pictured) will be responsible for helping MSPs already familiar with Cytracom’s UCaaS platform learn how to market its all-in-one networking and security solution too.
Building an MRR Service Around Smart Home Sensors
Installing, integrating, and supporting smart home sensors is a viable business model for channel pros.
SaaS Management Tools Alleviate Shadow IT Challenges
MSPs can use SaaS management tools to help SMBs with compliance, productivity, and cost control.
Atera and ESET Integrate Solutions to Simplify Security Software and License Management
MSPs can now access ESET’s dashboard from inside the Atera platform, and activate, provision, or deploy ESET products as well.










