Topic: Managed Services - Page 248
ChannelPro 5 Minute Roundup for the Week of September 28th, 2020
Erick and Rich dive into some conflicting stats about how much people like working from home, discuss the importance of taking guilt-free time away from work, and explore further evidence that 2020 is driving everyone just a little crazier than usual.
ChannelPro Network Hosts Second Canadian IT Service Provider Online Summit
The October 1 full-day virtual event offered Canadian-based IT consultants, VARs, and MSPs expert advice on how to profit from managed IT, security services, and emerging markets.
Don’t Cave to Clients’ Demands for Bargain Security—or It Will Cost You
High-profile cyber attacks on MSPs have made robust, layered security a must-have for themselves and their clients.
Lenovo Announces First Foldable PC and Lightest ThinkPad Ever
The X1 Fold (pictured) and X1 Nano debuted alongside a new subscription-priced remote monitoring and predictive analytics service.
COVID-19 Clicks: How Phishing Capitalized on a Global Crisis
When technology moves at today’s astonishing rates, why is such an old method of internet trickery still so common? The answer is simple: because it’s still wildly successful. Perhaps the more important question, then, is: why are people still clicking? In this report, dive into the survey results, get insights and analysis, look at revealed real-world concerns from workers around the globe, and more on offered steps to help businesses and individuals stay resilient against phishing attacks.
Information Security Analysis Program: A Case Study of Cybersecurity in the Channel
To get a deeper understanding of the state of cybersecurity in the channel by learning firsthand from a group of managed service providers (MSPs) to surface their current internal practices. The program engaged with five United States-based MSPs across different size operations, traditional on-premises, and born-in-the-cloud footprints. Onsite engagements were one to two days at the MSP’s location.
MSP’s Client Onboarding Guide
Read this white paper for the comprehensive guide on what MSPs can expect during onboarding and how they can avoid making high-cost mistakes during this critical stage of a new customer relationship.
IT Glue Promotes Technician Efficiency and End User Collaboration in Latest Updates
Announced at the vendor’s online GlueX conference, the enhancements include PSA and RMM integrations that signal longer-term ambitions to turn IT Glue’s documentation system into a centralized console for most of a technician’s day-to-day work.
5 Steps to Provide Customers with an Effective BDR Plan
Managed service providers must educate customer on the benefits of data protection and the business ramifications of downtime and information loss.
ChannelPro Weekly Podcast: Episode #161 – The Manned DeLorean
What do Back to the Future and the Star Wars saga have in common? The answer is in this week’s show title. As for the show itself, it features Matt, Rich, and guest host Eric Long, of cloud solution provider TeraCloud, discussing a new co-managed IT offering from Beachhead Solutions, ConnectWise’s new bug bounty program, and the secrets to success in work-from-home security.†






