Topic: Managed Services - Page 241

His charter when he officially steps into his new role next month will be helping a company that has completely re-tooled itself in the last 19 months as a business availability vendor with an MSP-first channel hit the gas pedal on growth.

Powered by the new Auvik Inventory API, the enhancements are designed to help MSPs consolidate client device data in a centralized repository.

And that word is “synergy.” Joining forces will allow the two companies to deliver a complementary stack of data protection technologies to an equally complementary set of channel partners.

In addition to combining Webroot’s security portfolio with its own BDR and high availability products, the $618.5 million deals also merges Webroot’s extensive base of MSP partners with Carbonite’s VAR-heavy channel.

Hackers employed a vulnerability first reported and remediated in 2017 last week in attacks aimed at spreading ransomware onto endpoints managed by users of Kaseya’s RMM platform with unpatched or improperly patched copies of ConnectWise software.

Founded in 1984, the IT membership community remains a force in the SMB channel three and a half decades later thanks to the continual evolution of its programs, services, and opportunities in response to changing trends and emerging markets.

According to General Manager Kevin Chapman (pictured), selling its RMM solution positions Avast Business to focus 100 percent of its attention on security—including new solutions coming shortly—and forge integration pacts with leading RMM vendors.

Equipped with integrated PSA, RMM, CRM modules and more, the new system seeks to maximize efficiency by automatically opening, categorizing, prioritizing, and assigning tickets and then stepping technicians through standardized resolution procedures.

The deal, which includes a multi-year agreement by Barracuda to resell several Avast Business security solutions, immediately turns Barracuda into a player in the rapidly evolving market for managed services and managed security software.

The latest edition of Datto RMM also includes a less disruptive approach to remote maintenance sessions using Microsoft’s PowerShell scripting tool.