Topic: Managed Services - Page 141

The new edition includes tools for defining and marketing service plans, as well as direct integration with ConnectWise and Autotask PSA software and a new Linux-based virtual appliance deployment option that dramatically lowers acquisition costs.

That’s according to the Usman Choudhary (pictured), the vendor’s chief product officer, who says that usability—especially on mobile devices—can be the single most important factor in a security system’s effectiveness.

The network security vendor’s firewalls can now open, close, and reopen tickets in Autotask’s PSA solution automatically. The new Firebox devices, meanwhile, offer small and home office users significant security inspection performance improvements.

The new offerings give the vendor’s MSP partners visibility into endpoint status and self-serve access to sales, marketing, and training resources for the first time, according to CEO Jay Ryerse (pictured).

The former Autotask CEO sees upside in the blockbuster deal for the two companies involved and the MSPs they do business with, but wonders how long their commitment to openness and integration with third parties will last.

In meetings with ChannelPro at last week’s Empower MSP conference in Orlando, company executives including Dave Sobel (pictured) described plans to switch from device-centric to user-centric management, equip its RMM systems to make technicians more efficient, and roll out new security solutions.

Called Mail Assure and announced during pre-day activities at the vendor’s Empower MSP conference in Orlando, the system acts as a protective layer for incoming and outgoing email.

DFLabs is looking to build a select channel of resellers, MSSPs, and distributors, and is offering margins more common in traditional sales than for a subscription-based offering.

The announcement extends a partnership that began in September of last year, when Webroot’s endpoint protection solution became an optional add-on to Atera’s integrated, cloud-based IT automation platform.

In a conversation with ChannelPro this week at its Navigate partner event in Las Vegas, Michael George (pictured) explained why Continuum is betting big that it has a crucial competitive edge in one of IT’s hottest markets.