Topic: Managed Services - Page 132

Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.

It’s official. Datto is now a subsidiary of Kaseya that, according to its new ownership, will continue to sell its current catalog of solutions under its current brand name.

Xperteks progresses by looking ahead and plans its next win by managing cloud infrastructures with business intelligence.

D&H’s four-day tech conference in Hershey, Pa., gathered 600-plus channel partners and highlighted trends in cybersecurity, hybrid work, digital transformation, SMB devices, and more

In a keynote at Kaseya’s Connect IT event and conversation with ChannelPro today, Fred Voccola (pictured) said Datto partners will have access to all the same solutions after its pending acquisition closes, but with more integrations and lower prices.

Called the Cooper Intelligence Engine, the new “utilization technology” spotlights product features that MSPs are paying for but not using. The new RMM edition will be the first to support networking gear, IoT devices, and cloud apps on top of PCs and servers.

MSPs can foster long-term client relationships through documented processes, value-based communications, and a culture of problem-solving.

The new system, called PartnerAlign, is designed to help MSPs complete sales quotes involving SaaS solutions faster and more easily while providing the makers of those solutions greater visibility into their channel partners’ sales activity.

Remember your first Walkman? No?

Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.