Topic: Managed Services - Page 124

The JumpCloud Multi-Tenant Portal, which is included in a new version of the vendor’s core platform specifically tailored to MSP workflows, is available now. JumpCloud Password Manager is available as well through an early access program.

The Australian startup aims to improve service desk operational efficiency through AI-based process optimization.

The company is partnering with two other vendors to help channel pros bring vehicle and boat dealers into compliance with new FTC mandates using the Nodeware continuous vulnerability management solution.

Erick and Rich discuss a forthcoming alerts management solution from Gradient MSP, why every MSP should build an organizational accountability chart, and a 38-year-old man in Japan paid $71 a booking to do nothing in particular.

Due to ship within weeks, the second major addition to the vendor’s portfolio of process optimization solutions for MSPs will collect notifications from security, VoIP, and other vendors and then feed them back out as tickets to the user’s PSA solution.

The six-city, two-day conference series designed for managed service providers and integrators headed to the Mid-Atlantic region with a lineup of trending educational topics delivered by industry thought leaders.

The new offering is designed to help partners of the U.K.-based backup vendor, which is making inroads in the U.S. now as well, profit from burgeoning demand for cloud-based data protection services.

The first in a forthcoming wave of purchases, the rollup marks the official start of a process aimed at turning a one-time MSP co-op into an MSP itself with a national footprint and the scale to underprice smaller, locally-based competitors.

If you’ve heard it once, you’ve heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks.

Erick and Rich discuss the strategic significance of ConnectWise getting into payments processing, the importance of factoring truly complete service delivery costs into your rates, and a Florida alligator rudely evicted from what was supposed to be its home.