Topic: Managed Services - Page 116

Though Matt and Rich don’t know exactly what wobblypop is, they both have a strong hunch they’d enjoy it, thanks to input on the topic from this week’s returning guest host, Scott Beck, of BeckTek. Scott’s a Datto partner, so he has plenty of thoughts to share during an in-depth look at this week’s DattoCon event, what was announced there, and how the channel pros in attendance reacted.

Erick and Rich sum up the action and mood at Datto’s first partner event since being acquired by Kaseya, urge you to charge for assessments instead of give them away, and marvel at the record-setting 1,109 pint Negroni recently poured in Bangkok.

Kaseya CEO Fred Voccola labored mightily to reassure attendees at this week’s DattoCon partner event that Kaseya’s interests and theirs are aligned. How much progress did he make?

Tips for avoiding potentially costly business risk mistakes.

Speakers, including security general manager Mike Puglia (pictured), announced those and other forthcoming products and updates during the DattoCon partner event in Washington, D.C.

A unified account management team, partner program, and billing process are slated to be fully in place by early next year, according to CFO Kathy Wagner (pictured).

The company plans to dramatically increase the size of its newly merged product development, account management, technical support, and business development teams, according to CEO Fred Voccola (pictured).

Current and forthcoming additions to the vendor’s Modes Theory offering aim to help channel pros drive internal alignment around shared objectives and better support their customers’ goals.

The JumpCloud Multi-Tenant Portal, which is included in a new version of the vendor’s core platform specifically tailored to MSP workflows, is available now. JumpCloud Password Manager is available as well through an early access program.

The Australian startup aims to improve service desk operational efficiency through AI-based process optimization.