Topic: Hardware - Page 21

Called Billable, the new tool is designed to make collecting monthly usage data from multiple vendors and exporting it to a PSA solution simpler for busy MSPs.

The ChannelPro SMB Online Forum West gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Buying Backup Radar adds data asset management to ScalePad’s hardware and software asset management services. The digital maturity feature is designed to show SMBs how secure, reliable, and well configured their environment is in relation to peers.

From preintegrated solutions to professional services, distributors offer way more than shrink-wrapped products these days.

The new feature, which maintains 18 months of detailed workstation and server snapshots, represents the vendor’s latest step toward providing a complete picture of everything MSPs are responsible for managing and securing through a single console.

According to Chief Product Officer Jeff Bishop (pictured), the platform is meant to provide a single interface for everything technicians do. The RMM solution is designed to be a faster, more scalable successor to the vendor’s two existing RMM products.

The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.

Threat hunting proactively looks for threats your automated detection tools might miss, providing additional protection for your customers.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

CMO Mike Puglia (pictured) discussed those and other product plans at the vendor’s ConnectIT event this morning.