Topic: Hardware - Page 20

According to Chief Product Officer Jeff Bishop (pictured), the platform is meant to provide a single interface for everything technicians do. The RMM solution is designed to be a faster, more scalable successor to the vendor’s two existing RMM products.

The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.

Threat hunting proactively looks for threats your automated detection tools might miss, providing additional protection for your customers.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

CMO Mike Puglia (pictured) discussed those and other product plans at the vendor’s ConnectIT event this morning.

The budget-friendly ergonomic wireless keyboard and mouse combo offers durability, performance, and design.

The ChannelPro SMB Forum Mid-Atlantic gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners.

The new cross-platform link lets sales prospects targeted in Zomentum’s software accept quotes and complete purchases using credit cards or ACH via Connect Booster’s payments service.

Currently being piloted, HP Managed Print Flex aims to help businesses with home and office workers adjust print outlays as business conditions in nonstop flux since the start of the coronavirus pandemic continue to change unpredictably.