Archive for Rich Freeman - Page 140

Crowned at the vendor’s Automation Nation event today, Jimmy Puckett and David Wilkeson (pictured) will receive up to $100,000 to create an add-on for the ConnectWise Manage PSA solution that automates employee bonus calculation.

Speaking at the company’s 2018 Automation Nation event today, Chief Product Officer Craig Fulton (pictured) described a platform philosophy aimed at offering MSPs single-pane-of-glass control over its own solutions and those from its ecosystem of partners.

Scheduled to ship at the end of October, the new system combines public and private cloud infrastructure with migration, configuration, administration, and cost-optimization assistance from HPE’s Pointnext professional services unit.

Designed to improve technician productivity and billing accuracy, the new, closer synchronizations arrive as Autotask parent Datto kicks off its annual U.S. partner event in Austin, Texas.

Channel pros can now resell pre-configured versions of seven popular HPE on-premises server and storage products on a subscription-priced, pay-as-you-go basis.

And not just because Continuum gains managed SIEM services its security suite needed or because CARVIR gains access to resources that will fuel the evolution of its products, but because the two companies are led by CEOs with longstanding ties.

Speaking at the annual Unplugged event for members of the distributor’s SMB Alliance partner community, executives like Greg Richey (pictured) talked up the ways Ingram can help packaged product resellers embrace cloud solutions and subscription-priced services.

The deal adds SIEM, endpoint, and web gateway solutions from one of youngest yet most popular security specialists in the SMB channel to Continuum’s family of security solutions.

The new feature, which can automatically open support tickets in the vendor’s PSA system, gives end users an alternative to email and phone calls for interacting with help desks about technical issues.

Expected to officially go into production late next month, version 18.1 of the vendor’s flagship PSA product employs a clean, web-friendly look and feel designed to make working in the system dramatically easier for technicians and service managers.