Archive for ChannelPro Network - Page 101

Erick and Rich dive into the upbeat numbers in this year’s ChannelPro State of the Channel report, explain why ticket escalation rate is a KPI, and ponder why anyone would think sneaking reptiles across the border in your pockets is a good plan.

PITTSBURGH — March 10, 2022 — MSP360, a provider of simple and reliable backup and IT management solutions for managed services providers (MSPs) and IT departments worldwide, has appointed Alexandra Courson as its new vice president of sales. In her new role, she’s responsible for expanding the market share of the company’s product suite and overseeing global sales operations. She reports directly to MSP360 CEO Brian Helwig. 

Join Brian Doyle, Tim McNeil, and Robb Rogers, the hosts of the MSP Business School podcast, for a conversation with our own Joel Zaidspiner about why keeping pace with the IT industry’s latest is a must for managed service providers.

Live from sunny Mexico, our Joel Zaidspiner checks in with Blackpoint Cyber, CrewHu, and ScalePad.

It’s dangerous out there, ma. Always use toofah. If you don’t believe me, take it from Matt, Rich and returning guest host Lawrence Cruciana, of Corporate Information Technologies. They and this week’s interview guest—Grayson Milbourne, security intelligence director at Webroot—have plenty to say about ransomware-as-a-service, Log4j threats, and a bunch of other reasons why none of us can have too much toofah these days.

Erick and Rich tally up the reasons why direct-to-cloud BDR is on the rise, discuss a new and better way to sell BDR, and agree that the man who discovered a pearl worth thousands of dollars in his clam dinner is the good news story we need right now.

Live from the first ASCII Group event of the year, Joel Zaidspiner checks in with Binox MSP, HelpDesk.tech, and Redstor.

Erick and Rich discuss the big integration news from Nerdio, explain why ensuring you have the service capacity you need to keep up with growth in advance is a wise idea, and celebrate the GOAT goat who assisted sheriff’s deputies in Virginia on an arrest.

New partnership provides enhanced information gathering, analysis and tracking resources for tech distribution sales

In this sponsored Partner Program Profile, find out how Eaton’s acquisition of Tripp Lite adds a fast-growing line of products to partners’ portfolios, while the full integration with ConnectWise Manage expands remote monitoring capabilities and reduces downtime risk.