IT and Business Insights for SMB Solution Providers

Arlin Sorensen's blog

Expanding Our Mindset and Preparing to Innovate

By Israel Lang

In the first blog post of this series I introduced my concern that most small to midmarket IT organizations are failing to innovate. They have shifted into the status quo of cost leadership, trying to maintain margins or remain competitive in an MSP market that all tastes a bit vanilla bland.

You are likely saying, “Israel, you’ve made your point.  So what? Now what?”

Houston, we have a problem: 3 Mindsets that Keep You Stuck

In my career spanning a bit over 20 years in the IT industry, I have seen the Internet  penetrate rural America and the cell phone transform from a flip phone to the iPhone X.  I have also seen evolutions within the service models used by MSPs.

Now I sit on the other side of the table as a facilitator and consultant attempting to help those I walk alongside to run effective, efficient, and in many cases growing companies.  I attempt to help them go further, faster.

Patterns and Trends

One of the many powerful constructs used in StratOp is Pattern and Trends. It’s a simple concept but provides insightful perspective used to put the right plan in place. During the StratOp process, our facilitators, coaches and consultants consistently see a few patterns and subsequent trends that begin to emerge.

Pax8 Welcomes Jennifer Bodell as Director of Emerging Channel

DENVER, CO (January 23, 2017) – Pax8, the leading value-added cloud distributor, today announced that Jennifer Bodell has joined the company as director of Emerging Channel. In this role, Bodell will be responsible for the strategic direction and go-to-market efforts of the company’s key IT channel relationships, including new growth opportunities and program development. She will report to Nick Heddy, vice president of Sales.

HTG Welcomes Laurie Sorensen as a LifePlan Facilitator

Harlan, Iowa, January 9, 2017 –  HTG’s Laurie Sorensen takes on an additional title this year. She is now serving as a LifePlan facilitator in the HTG community. In this new role, Laurie works with individuals and couples to provide a one-on-one experience to develop a system designed to help one live life to the fullest. She received her certification from the Paterson Center in order to facilitate.

The Wheels on the Bus: Navigating Change (part 2)

In my first post in this series on navigating change, I shared the history of the business model transformations that the IT industry has seen over the past few decades.   I predicted that our ever evolving industry will continue to change but will do so faster and faster.

While we have encountered change before and learned to navigate change while maintaining our current operation, this shift will be different.  Why?

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