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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
SolarWinds MSP
News
December 12th, 2019 | Rich Freeman
Technicians can now deploy Bitdefender protection on Windows, Mac, and Linux endpoints, track installation progress, and monitor update status through the Datto RMM interface.
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News
December 5th, 2019 | Rich Freeman
The latest edition of the vendor’s on-premises RMM platform includes new support for network topology mapping and disk encryption, plus enhanced automation and patch management capabilities.
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News
November 12th, 2019 | Rich Freeman
Unlike BDR products, CloudOak’s Plan4Continuity lets MSPs earn recurring revenue from helping clients define and perform all of the steps needed to keep people safe and systems operational after a fire, tornado, or security breach.
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Slide Gallery
October 30th, 2019 | Rich Freeman
Any way you measure it, ConnectWise buying Continuum and ITBOOST is a big deal. Here are first thoughts from the channel and other top vendors in the managed services market.
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Slide Gallery
October 15th, 2019 | Rich Freeman with Joel Zaidspiner
In addition to its brand-new cyber protection portfolio, Acronis had aggressive partner recruitment targets, plans for the $147 million it recently got from Goldman Sachs, exit planning, and charitable giving on its mind.
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News
September 17th, 2019 | Rich Freeman
The new release includes patch management functionality and integrated monitoring of the vendor’s Intronis Backup solution, both of which support a larger effort aimed at making Managed Workplace the industry’s most security-centric RMM platform.
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Article
September 16th, 2019 | Rich Freeman
Vendors are building increasingly comprehensive suites of closely integrated RMM, PSA, and other managed services tools. Should MSPs use them?
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Article
August 29th, 2019 | David Weeks
IT service providers who embrace new technologies and business models will not only survive, but thrive.
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News
August 28th, 2019 | Rich Freeman
The new functionality, quietly introduced late last month, automatically creates PSA tickets after access rights, firewall settings, and other critical settings change and then highlights what’s new directly within the relevant documentation.
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News
August 12th, 2019 | Rich Freeman
Recently rebranded MSP360 and SKOUT CYBERSECURITY, respectively, both vendors are in the early stages of major campaigns to attract MSP partners.
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