This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.
Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Live from Kaseya Connect IT, Erick and Rich discuss Kaseya's acquisition of dark web monitoring leader ID Agent, the reasons why sales training should matter as much to you as technical training, and research results suggesting that many security pros think the people they're protecting aren't terribly bright.
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Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system.
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Called Network Glue, the new system automatically discovers, documents, and diagrams all of the workstations, servers, routers, switches, and other IP-based devices in an end user’s environment.
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Available at no extra cost, the new functionality lets users of the vendor’s BullPhish ID product identify “targets” for awareness campaigns without manually uploading user lists, according to ID Agent exec Dan Tomaszewski (pictured).
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Called Powered Services 2.0, the “go-to-market-in-a-box” offerings are designed to help MSPs launch lucrative new services faster by sharing proven best practices from more experienced providers.
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Kevin Lancaster (pictured) will continue to lead the dark web monitoring and security training vendor, which is the latest in a string of purchases by Kaseya and the first since the IT management vendor announced a $500 million funding round last week.
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The two-day event in Maryland offered tips on growing an MSP business, helping customers transition to the cloud, and increasing monthly recurring revenue opportunities.
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The two-day event is geared to help MSPs grow their business, help their customers transition to the cloud, and increase monthly recurring revenue opportunities.
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Together again and loving it, Erick Simpson and Rich Freeman discuss ID Agent's new security training service, how to get peer referrals, and what just may be the world's sweetest job (hint: it involves eating chocolate).
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The vendor plans to bundle its new phishing simulation and end user education platform together with its flagship dark web monitoring service, and offer both at prices it says are significantly below what many MSPs currently pay for dark web protection alone.
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