Erick and Rich discuss Lenovo’s purchasing program for selling data center gear as a service, the dangers of perfectionism when it comes to running a business, and two great gift options for ex-significant others to remember for next year’s Valentine’s Day.

Want to know if you’re a “great” MSP?†Use this scorecard to calculate your Operational Maturity Level on Paul Dippell’s Service Leadership Index.

In this issue: Year Ahead in Processors | WFH IoT Security | Solving Cash Flow Problems | Business Bots | Peer of the Year Winner

Like numbers you can sink your teeth into? So do Matt, Rich, and guest host/channel pro Lisa Shorr, of Secure Future Tech Solutions and Shorr Success. That’s not all they chew over in this episode, either. There are also discussions about ConnectWise buying Service Leadership, Microsoft’s new “employee experience” solution, Trend Micro’s newly expanded XDR solution, and ChannelPro’s 2021 State of the Channel report.

Erick and Rich discuss SolarWinds MSP’s security-focused partner event, the importance—for you and your customers—of redundant internet connectivity, and a man who discovered that AirPods work better in your ears than your stomach.

This week, Erick and Rich ponder the strategic implications of ConnectWise buying Service Leadership, urge you to audit your service desk rather than guess how well it’s doing, and marvel at a COVID-friendly film festival with precisely one attendee.

Charles Swihart, founder of Preactive IT Solutions and amateur crooner, developed a vertical specialty then drove growth by hitting all the right notes in additional service offerings and marketing campaigns.

Joel Zaidspiner’s BACK with a fresh round of interviews with top vendors. This time he catches up with Arctic Wolf, BVoIP, and ConnectBooster.

This educational eBook, the sequel to the popular “Why Hacker’s Hack” series, explores cybercriminal personas and who is most likely to fall prey to these scam artists.

Everyone keeps talking about working from home, but who are they kidding? That home of yours is a branch office these days, and family and pets aside it has a total workforce population of…you.

Erick and Rich trade thoughts on the new managed antivirus solution from Huntress, what to do when your managed services toolset is delivering diminished returns, and a Microsoft chatbot that lets you talk to dead people.

IT business owners and industry leaders Sitima Fower of Iconic IT and Amy Kardel of CompTIA share their experiences and advice on getting more women into the pipeline in this thoughtful discussion.

Matt, Rich, and guest host Peter Melby, of MSP Greystone Technology, may not be ghosts but they have cooked up a great show for you this week.

This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.

What does DC Comics archvillain Bane have to do with this year’s CES, not to mention this episode of ChannelPro Weekly? We simply don’t have time to tell you here, so listen in to find out. You’ll also hear what Matt, Rich, and guest host Jeff Halash, of TechNut Computer Repair and the MSP Unplugged podcast, have to say about all the latest gear from Dell, HP, Lenovo, and AMD.

Erick and Rich mull the meaning of Kaseya’s new Unified RMM framework, encourage channel pros to rethink their marketing plans, and explain why dried yellow mealworms could be your secret to weight loss success.

In this issue: Year-Ahead Technology Forecast | Post-Perimeter WFH Security | Review: Zyxel USG Flex Series | Remote Employee Management | Options for Edge Connectivity

This Expert Guide offers some best practices for defending against attacks on managed service providers’ systems, shoring up risk management strategies to avoid lawsuits, protecting edge computing devices, and keeping remote workers safe.

This race car driver and MSP explains why driving at speed while anticipating your competitors’ moves is like staying ahead of the curve with customer experience as a service.

Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.

Sharing we like. Oversharing, not so much. And sometimes the kindest thing you can do for others is close up that kimono of yours. Or so say Matt, Rich, and their guest host, cloud consultant and entrepreneur Jamison West. They also have some things to say about SolarWinds MSP’s soon-to-be new name and the security landscape in 2021, not to mention cloud management, a topic they discuss with RMM pioneer and now cloud identity management CEO Peter Sandiford, of Zerotek.

2021 is here, and not a moment too soon. To celebrate that happy occasion, we invited 22 (count ’em) of our guest hosts from 2020 back on the show for a series of group chats about top IT industry story lines from last year and predictions for next year, plus the latest can’t-miss reading recommendations from the ChannelPro Book Club. Heck, we even managed to get in a super fun round of museum picks from five former co-hosts, and a bonus pick from Matt that he’s been saving up for weeks.

With 2020 almost finally over at last, Erick and Rich share resolutions for 2021 and chew over the latest novelty Oreo flavor from the people who once brought you wasabi and hot chicken wing Oreos.

This Expert Guide explores how to launch a managed security practice and issues to consider when building out a security stack, as well as dealing with customer resistance and cybersecurity talent shortages, plus some in’s and out’s of cyber insurance.

Erick and Rich take a break from their holiday preparations to discuss the year’s biggest IT story (surprise! It’s work-from-home computing) as well as the perfect solution for people who want to wear pajamas to their next Zoom call but still look professional.