White Papers - Page 6

As a qualified expert with an arsenal of offsite data protection options, you need to have the expertise to build an intelligent, cloud-based disaster recovery platform that offers your customers total business continuity. A disaster recovery cloud can provide 99.999+ percent uptime for customers, which is a number they will surely appreciate. Take a closer look at four key areas in this white paper to become a recovery cloud expert.

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All MSPs say they’re proactive. But often, once you dig a little deeper, their roles, processes, and results tell a different story. The core of being truly proactive is centered around standards and compliance. n this ebook, find out how to develop and maintain a standards library and review how to build a high-value vCIO process using standards and alignment as a foundation.

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The stories of ransomware attacks have unfortunately become more common, especially among municipalities. But, when the Town of Colonie, in the greater Albany, NY region, became the latest to fall prey to a ransomware attempt, the outcome was different than many others thanks to protection from Carbonite. Find out how Colonie avoided the outcome of so many other ransomware victims in this case study.

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Security is a hot market, with businesses of all sizes gaining ever-more understanding of the need to protect their IT infrastructure and digital assets. IT solution providers can capitalize on this trend by adding managed security services to their portfolio. This Expert Guide explores how to launch a managed security practice and issues to consider when building out a security stack, as well as dealing with customer resistance and cybersecurity talent shortages, plus some in’s and out’s of cyber insurance.

Cloud partners are steadily diversifying beyond low-margin offerings like Office 365 licensing into more demanding – and profitable – online opportunities requiring deeper expertise. This Expert Guide covers how to get your business ready for Cloud 2.0, the ins and outs of custom cloud application development, and the benefits of building custom cloud solutions, plus it takes a look at a hybrid future.

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Many IT service providers have moved, or are in the process of moving, their customers to Microsoft Office 365. Carbonite Backup for Office 365 backup represents another potential opportunity for IT service providers. However, you may need to educate customers about its importance. In this document you’ll learn about the benefits of Office 365 backup, how to discuss it with your customers, and potential go-to-market strategies.

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As cybersecurity grows more complex, criminals around the world are evolving along with it. Their methods leave you vulnerable and many organizations are at risk. Staying informed on this ever-changing landscape is vital. In this educational eBook, explore the minds of hackers and open the window into their world. Learn why it’s important to debunk the common stereotypes, get informed on their methods and motives, and find out who they target the most.

Over the last several years, the use of artificial intelligence (AI) and machine learning (ML) has maintained consistent growth among businesses. Despite the increase in adoption rates for these technologies, more than half of IT decision makers admitted they do not fully understand the benefits of these tools. Check out this report to learn more about the confusion surrounding these technologies in business security, and why you should become more knowledgeable about AI and machine learning as an IT decision maker.

In today’s cyber-climate, if you don’t have a good security setup, the chances you’ll get breached get higher every day. That means all the customers who trust you will have their confidence shaken—no matter how good your products or services are. Whether you’re a business or an MSP, you can use these simple tips and guidelines to implement cybersecurity strategies that will effectively protect your business, and also ensure your customers stay secure.

How do you know whether a product will still be a joy to work with after your honeymoon period as a customer is over? It starts with understanding user experience—and how it applies to your business. This guide explains what UX is, why it’s quintessential to your MSP’s success, and how you can approach your software trial periods with this mindset.

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