White Papers - Page 10

In today’s cyber-climate, if you don’t have a good security setup, the chances you’ll get breached get higher every day. That means all the customers who trust you will have their confidence shaken—no matter how good your products or services are. Whether you’re a business or an MSP, you can use these simple tips and guidelines to implement cybersecurity strategies that will effectively protect your business, and also ensure your customers stay secure.

How do you know whether a product will still be a joy to work with after your honeymoon period as a customer is over? It starts with understanding user experience—and how it applies to your business. This guide explains what UX is, why it’s quintessential to your MSP’s success, and how you can approach your software trial periods with this mindset.

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No one likes the hard sell. In business-to-business sales (B2B), you need to take a more consultative approach that leads to a win-win for you and the client. That means you need to understand their needs, and more importantly, meet those needs with your pitches. That’s what this eBook is all about—understanding customer objectives and matching your programs and pitches to them.

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If you choose your products based on features like most businesses do, you could be overlooking the factors that truly help you evaluate a product’s longevity, and if you choose the wrong tool, you could end up switching vendors again in six to eight months. Check out this guide to help you pick the RMM right for you and make it a long lasting investment.

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Researching RMM systems, but not sure what you need? Not sure of which features in an RMM you need most? Check out this compiled a list of essentials to help you with your search and get you that much closer to choosing the right RMM system for you.

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Better service is always in demand from customers which presents more opportunities for revenue growth to MSPs. The demand is especially high in the cybersecurity market, though it grows more challenging with high competition and resources required to implement solutions. Check out how you can get ahead in the market by building these six services around security to boost your revenue.

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With the evolution from EDR to XDR, as well as the introduction and quick rise of advanced malware such as ransomware and fileless malware, the small and medium businesses that make up the bulk of an MSP’s customer base are in dire need of help when fortifying their cyber defenses. As an MSP, your clients rely on your knowledge, expertise, and ability to stay one-step ahead of the bad guys. And Trend Micro comes to bring all of this for you – easily, effectively, and Worry-Free.

In the Office 365 era, complementing the built-in security of Office 365 and other cloud services can not only unlock additional recurring revenue streams, but also enable compliance, visibility and better overall protection for your customers. Leverage this check-list to discover opportunities.

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