Topic: VoIP/Unified Communications - Page 2

MSPs that create healthy, proprietary ecosystems with diverse offerings to solve SMBs’ real business problems will gain a competitive edge.

You’ve got to pity those poor accountants. Bad enough they’ve got all those tax returns to complete this time of year. Now they’re getting the cold shoulder from channel pros too.

Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation.

Successful providers of UCC technology actively convey to customers the direct link between communications technology and agility—and choose solutions accordingly.

Don’t worry. If you haven’t collected enough box tops to get the coveted ChannelPro Weekly secret decoder ring, you’ll still enjoy this week’s episode, in which Matt and Rich are joined by returning guest host Corey Kirkendoll, of 5K Technical Services. The three of them discuss LogMeIn becoming GoTo and making a push into the channel, Unitrends launching its first small office BDR appliances, and the secrets to picking an MSSP.

In a crowded market, only differentiated value tied to business outcome will make an offer outstanding.

Erick and Rich are intrigued by LogMeIn’s corporate makeover as GoTo, eager for you to freshen up your marketing materials for the age of hybrid work, and impressed by the chicken who somehow snuck into a high-security zone at the Pentagon.

This channel-only vendor provides VoIP services by MSPs for MSPs.

Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains. Take it from MSP and security pro Charles Henson, of Nashville Computer, who joins Matt and Rich this week to discuss Datto’s SaaS Defense product, MSP360’s flat-rate Amazon S3 backup storage, takeaways from the recent Bandwidth.com DDoS incident, and how to profit from helping businesses complete security questionnaires.

If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that.