Topic: Software - Page 31

Called MSP Institute and composed of webinars, videos, and podcasts, the new educational resource provides advice and training on a variety of business, sales, marketing, and technical topics.

With the new version of Internet of Things Solution, Teamviewer provides customers with enhanced configuration, real-time data and edge visualization as well as a slew of new capabilities that enable you to handle any device from anywhere in the world.

The two solutions can now share rich configuration data in near real time.

The new benchmarking tool lets MSPs see how they stack up on revenue, profit, service selection, sales capacity, customer engagement, and growth potential against peers across North America and Europe.

Both BDR vendors have made it easier for MSPs to monitor, provision, and invoice services from directly within the ConnectWise Manage PSA system and ConnectWise Automate RMM solution.

The tie-in lets users of Unitrends MSP backup and disaster recovery solutions view and manage alerts in their PSA console, automatically create backup-related tickets, and sync client information across their Autotask and Unitrends MSP accounts.

Crowned at the vendor’s Automation Nation event today, Jimmy Puckett and David Wilkeson (pictured) will receive up to $100,000 to create an add-on for the ConnectWise Manage PSA solution that automates employee bonus calculation.

Speaking at the company’s 2018 Automation Nation event today, Chief Product Officer Craig Fulton (pictured) described a platform philosophy aimed at offering MSPs single-pane-of-glass control over its own solutions and those from its ecosystem of partners.

CEO Austin McChord tells attendees at the annual MSP partner gathering, the first since Datto’s merger with Autotask, that the company’s commitment to their success includes an open and broad portfolio, an obsessive MSP focus, and delivering groundbreaking technology.

Designed to improve technician productivity and billing accuracy, the new, closer synchronizations arrive as Autotask parent Datto kicks off its annual U.S. partner event in Austin, Texas.