Topic: Managed Services - Page 348

The ITEX 2012 National Expo and Conference will be held April 18-19, 2012, at the Mirage Hotel in Las Vegas.

The technology distribution giant will feature peripheral products and a special program for SMB VARs and integrators at the event in Orlando, Fla., March 14.

With the BlueFolder acquisition, Quest will offer a professional services automation system (PSA) that will also be equipped with remote monitoring and management (RMM) capabilities.

Using Level Platforms Managed Workplace, Intel service providers can remotely manage all IP-based technologies throughout their customers’ networks.

NUUO’s PC-based and standalone video management and recording solutions can now add Grandstream’s GXV36xx/GXV35XX Series IP cameras and video encoders by model name to the network with advanced video analytics.

StreamOne Solutions Store, a new marketing, selling, provisioning, and billing platform, gives resellers direct access to products from cloud providers and software vendors, and allows resellers to manage their customers’ purchase of these products.

Cisco’s new OnPlus, a cloud-based service, enables its channel partners to provide network assessment, management, and advisory services to SMB customers.

After years of neglect, Sage North America has modified and added new channel programs to energize and engage partners. By Cecilia Galvin

The MSP Technician Runbook is designed to provide detailed documentation to N-able’s partners, standardizing internal processes and enhancing the delivery of IT services.

The new Authorized Partner Service Program shifts Mitel’s existing direct accounts to channel partners, with Mitel retaining the contracts but subcontracting the work the partners. Any new business will be delivered through Mitel’s channel partners. By Elaine J. Hom