Topic: Managed Services - Page 119
ChannelPro Weekly Podcast: Episode #229 – The Anti-Clippy
Fear not, channel pros. Matt and Rich will protect you from nosey little talking paper clip icons. And with help from returning guest host Angel Rojas, of DataCorps Technology Solutions, they’ll also discuss Kaseya closing its acquisition of Datto, the new, possibly breakthrough RMM solution Kaseya says it has coming later this year, and the new AI-powered recommendation engine Kaseya just launched that they swear isn’t Clippy.
Hybrid Work Creates Help Desk Challenges
Recent research from Splashtop and ESG finds communications, technical hurdles, and skills shortages are making remote support harder.
ChannelPro 5 Minute Roundup for the Week of June 20th, 2022
Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
Kaseya Closes Datto Acquisition
It’s official. Datto is now a subsidiary of Kaseya that, according to its new ownership, will continue to sell its current catalog of solutions under its current brand name.
Leveling Up
Xperteks progresses by looking ahead and plans its next win by managing cloud infrastructures with business intelligence.
D&H Distributing Hosts THREAD Event in Midatlantic
D&H’s four-day tech conference in Hershey, Pa., gathered 600-plus channel partners and highlighted trends in cybersecurity, hybrid work, digital transformation, SMB devices, and more
Kaseya CEO on Datto: “We Want to Keep Everything That’s Great”
In a keynote at Kaseya’s Connect IT event and conversation with ChannelPro today, Fred Voccola (pictured) said Datto partners will have access to all the same solutions after its pending acquisition closes, but with more integrations and lower prices.
Kaseya Rolls Out AI-Powered Recommendation Engine and Previews Next RMM Release at Connect IT Conference
Called the Cooper Intelligence Engine, the new “utilization technology” spotlights product features that MSPs are paying for but not using. The new RMM edition will be the first to support networking gear, IoT devices, and cloud apps on top of PCs and servers.
Getting Sticky with IT
MSPs can foster long-term client relationships through documented processes, value-based communications, and a culture of problem-solving.
Zomentum Launches Partner Management Solution for SaaS Vendors
The new system, called PartnerAlign, is designed to help MSPs complete sales quotes involving SaaS solutions faster and more easily while providing the makers of those solutions greater visibility into their channel partners’ sales activity.