Topic: Managed Services - Page 105

The new tool draws on a workflow automation engine to help end users resolve support issues without assistance from a technician, saving them time while raising an MSP’s productivity.

Best practices for building high-margin cloud bundles that provide value for customers.

Fast Computers leveraged partnerships and referrals to gain access to larger companies and build on a fast-growing co-managed IT line of business.

Key indicators like automation and streamlined service processes, supported by a platform designed for growth, position you to take advantage of market opportunities.

With Microsoft 365 becoming cybercriminals’ latest target of choice, you must protect it just like you protect your clients’ desktops and laptops.

Your regular hosts are joined this week by marketing-savvy MSP Ed Correia, of Sagacent Technologies, marketing-savvy consultant (and ID Agent founder) Kevin Lancaster, of The Venture Mentor, and marketing expert (and former Kaseya exec) Matt Solomon, of Channel Halo. So you know you’re going to get some rock-solid marketing advice.

MSPs will play an essential role in helping their clients navigate a hybrid environment while ensuring that all data is proactively safeguarded against ransomware or accidental corruption or loss.

The Cybersecurity Online Summit featured a full day of live sessions to help MSPs and IT solution providers tackle tough challenges to keep SMB customers safe while growing their business.

This week, Erick and Rich discuss new reporting and cloud billing reconciliation products from ConnectWise, keeping a closer eye than usual on employee morale and engagement, and a bar in London serving “puptails” to pets.

If you like extended detection and response (XDR) solutions, you’ll probably like extra extra extended detection and response solutions even more. You’ll also probably enjoy hearing Matt, Rich, and guest host Bruce McCully, of Galactic Advisors, discuss the new XDR technologies from Sophos, the new file sync and share software from Acronis, and the new reporting and billing reconciliation software from ConnectWise.†