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Topic: Artificial Intelligence (AI) - Page 30

JSG Expands Leadership Team to Ready for Gen AI Channel Shift

September 6, 2023 |

Janet Schijns’ ecosystem acceleration firm is readying programs to help the industry evolve as the next generation of partners born in a gen AI world enters the channel.

Put AI to Work to Improve the Merger and Acquisition Process

August 24, 2023 | Bailey Smith

Artificial intelligence can help companies quickly and efficiently vet targets as well as streamline the pre- and post-merger process.

AI and Automation Help the Service Desk ‘Shift Left’

August 16, 2023 |

By moving problem resolution to lower-level techs and enabling customers to self-serve, MSPs can increase efficiency and lower costs.

Egnyte Introduces AI for Content Governance and Secure Collaboration

July 26, 2023 | Pedro Pereira

Egnyte’s new generative AI capabilities, including a chat-based interface and an AI-powered help desk, aim to help organizations boost productivity while complying with governance policies.

Microsoft Inspire 2023 Highlights the AI Opportunity

July 19, 2023 |

At Microsoft’s virtual partner conference, CEO and Chairman Satya Nadella detailed innovations such as Bing Chat Enterprise, Microsoft 365 Copilot, Microsoft Sales Copilot, Power Automate Process Mining, and more.

ChannelPro Hosts Online Cybersecurity Summit Focused on Next Gen Now

July 19, 2023 |

The third of this year’s four online summits explored AI trends, biometrics, BDR best practices, and more, all through the lens of a layered cybersecurity strategy.

How AI Tools like ChatGPT Can Benefit MSPs in IT Management and Collaboration

July 10, 2023 | Damon Covey

Focusing on three key areas where generative AI technologies can be integrated with your workflow now will put your MSP business ahead for tomorrow.

Vendor to Watch: Rewst

May 8, 2023 |

Rewst is a robotic process automation (RPA) platform for managed service providers.

MSPS Can Use ChatGPT to Drive Business Efficiencies

May 5, 2023 | Pedro Pereira

Automating customer service inquiries, providing virtual tech support, and handling repetitive tasks are just some of the ways MSPs can utilize ChatGPT.

How AI Is Reshaping the MSP Help Desk

April 6, 2023 | Nic Ferraro

AI-powered help desks reduce ticket resolution times and provide insights into customer behavior and preferences, enabling MSPs to drive efficiencies and win more business.

Company Spotlights

Kaseya IT Complete
Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com.
Kaseya IT Complete
Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com.

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