Topic: Artificial Intelligence (AI) - Page 30
JSG Expands Leadership Team to Ready for Gen AI Channel Shift
Janet Schijns’ ecosystem acceleration firm is readying programs to help the industry evolve as the next generation of partners born in a gen AI world enters the channel.
Put AI to Work to Improve the Merger and Acquisition Process
Artificial intelligence can help companies quickly and efficiently vet targets as well as streamline the pre- and post-merger process.
AI and Automation Help the Service Desk ‘Shift Left’
By moving problem resolution to lower-level techs and enabling customers to self-serve, MSPs can increase efficiency and lower costs.
Egnyte Introduces AI for Content Governance and Secure Collaboration
Egnyte’s new generative AI capabilities, including a chat-based interface and an AI-powered help desk, aim to help organizations boost productivity while complying with governance policies.
Microsoft Inspire 2023 Highlights the AI Opportunity
At Microsoft’s virtual partner conference, CEO and Chairman Satya Nadella detailed innovations such as Bing Chat Enterprise, Microsoft 365 Copilot, Microsoft Sales Copilot, Power Automate Process Mining, and more.
ChannelPro Hosts Online Cybersecurity Summit Focused on Next Gen Now
The third of this year’s four online summits explored AI trends, biometrics, BDR best practices, and more, all through the lens of a layered cybersecurity strategy.
How AI Tools like ChatGPT Can Benefit MSPs in IT Management and Collaboration
Focusing on three key areas where generative AI technologies can be integrated with your workflow now will put your MSP business ahead for tomorrow.
Vendor to Watch: Rewst
Rewst is a robotic process automation (RPA) platform for managed service providers.
MSPS Can Use ChatGPT to Drive Business Efficiencies
Automating customer service inquiries, providing virtual tech support, and handling repetitive tasks are just some of the ways MSPs can utilize ChatGPT.
How AI Is Reshaping the MSP Help Desk
AI-powered help desks reduce ticket resolution times and provide insights into customer behavior and preferences, enabling MSPs to drive efficiencies and win more business.











