IT and Business Insights for SMB Solution Providers


CompTIA's blog helps you develop a growing portfolio of resources in the areas of IT education, IT certification, IT advocacy and IT philanthropy to help you and your peers become more successful.

CompTIA Blog
September 6th, 2023 | CompTIA | CompTIA Blog
The help desk is a critical part of any organization's infrastructure. Help desks are a one-stop shop for users to request functionality, ask for help with hardware or software issues and communicate with the IT staff. It should be the only entity users need to contact for any support issue – and - Read More
September 5th, 2023 | CompTIA | CompTIA Blog
There’s something about gathering a who’s who of tech and business industry titans and thought leaders in one space that gets the creative juices flowing. If you’re starting, growing or selling a business or wanting to level up in any way, then don’t miss CompTIA EMEA Member and Partner Conference - Read More
September 1st, 2023 | CompTIA | CompTIA Blog
Post-pandemic, organizations across all sectors have become more vulnerable to cyberattacks. The reason? Organizations have greatly increased their reliance on technology over the past three years as the demand for remote services has skyrocketed. While a rapid rate of technological adoption was - Read More
September 1st, 2023 | CompTIA | CompTIA Blog
Drones offer unique opportunities for business and recreational usage. Also known as unmanned aerial vehicles (UAVs), drones are flying machines that don’t require the use of a pilot within the device itself. The initial purpose of drones were military in nature, an innovation that was intended to - Read More
August 31st, 2023 | CompTIA | CompTIA Blog
Research shows that most technology buyers today fall into the Millennial and Gen Z cohorts and that buyers spend, on average, less than 20% of their time working through conventional sales processes, as opposed to two-thirds of their journey with sellers just 10 years ago.In a market like IT - Read More
August 31st, 2023 | CompTIA | CompTIA Blog
This article is part of an IT Career News series called Your Next Move. These articles take an inside look at the roles related to CompTIA certifications. Each article will include the responsibilities, qualifications, related job titles and salary range for the role. As you consider the next move - Read More
August 30th, 2023 | CompTIA | CompTIA Blog
As Hurricane Idalia rolls up the Florida Coast, it serves as a valuable reminder of the immense power that nature holds and how fragile lives, homes, and businesses can be. For solution providers and MSPs, it also serves as impetus to dust off disaster recovery plans and have conversations - Read More
August 30th, 2023 | CompTIA | CompTIA Blog
Network devices rely on various identities. For example, network interface cards (NICs) are hard coded with unique Media Access Control (MAC) addresses, and individual computers have hostnames assigned during the operating system installation.But what about Internet Protocol (IP) address - Read More
August 29th, 2023 | CompTIA | CompTIA Blog
For small to medium-sized MSPs, maintaining a healthy talent pipeline is an ongoing and pressing challenge. During a panel discussion at ChannelCon 2023, a group of industry experts dove into the key human resource management, talent recruitment and development issues impacting MSPs. Here’s a look - Read More
August 28th, 2023 | CompTIA | CompTIA Blog
Software engineer vs. software developer – is there really a significant difference between the two job roles? While the two roles share similarities and the job titles are used interchangeably at times, in theory there are several key differences to be aware of.Learning what a software engineer - Read More