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Business Continuity with a Hybrid Workforce

February 3, 2022 | Pedro Pereira

Hybrid workforces with distributed employees have a wider range of locations to keep backed up and continuously operational.

Secure DaaS Solutions Help Remote Contact Center Agents

February 3, 2022 | Michelle Senecal de Fonseca and Scott Porter

Designed for any device, over any network, new desktop-as-a-service solutions are sustainable and scalable for the needs of remote contact center workers.

How to offer After-Hours Support | Chasing clients for unpaid bills | Updating service desk manual | and more

January 27, 2022 | ChannelPro

Hot topics trending on the members-only ASCII Group Forum. Come join the conversation…

Investing in People

January 20, 2022 | Erica Martinez-Rose

Tech Rage IT’s focus on employee engagement and success delivers a great customer experience, which drives growth.

3 Cybersecurity Predictions for SMBs

January 7, 2022 | Scott Devens

As the pandemic lingers and a hybrid workforce takes hold, channel pros and their SMB customers face ongoing security challenges.

MDR Can Help Alleviate the Security Alert Challenge

January 5, 2022 | Rob Davis

With a managed detection and response solution, organizations can reduce alert-chasing and better defend against today’s threat landscape.

Top VoIP Routers | M3655 HIPAA Compliance | Managing Mailbox Overload | More…

January 4, 2022 | ChannelPro

Hot topics trending on the members-only ASCII Group Forum. Come join the conversation…

The Evolving Cloud: 4 Predictions for 2022

January 4, 2022 | Manoj Kalyanaraman

How organizations of all sizes leverage the cloud will continue to deepen and transform.

Microsoft’s Upcoming Updates: What to Expect from Changes

December 23, 2021 | Justin Gilbert

With the rollout of the new commerce experience (NCE), Microsoft customers need an MSP that will be a true partner now more than ever to help guide them through this transition.

Creating Services Combining SD-WAN and ZTNA Capabilities

December 21, 2021 | Jon Bove

MSPs and MSSPs have an opportunity to get an edge over competitors by offering customers an integrated solution for reliable, secure connections for a work-from-anywhere world.

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