Archive for Rich Freeman - Page 89

In a letter to partners issued today, the distributor outlines a variety of techniques digital con artists are using to trick resellers into shipping them products they can then resell themselves.

The new SecureFirst MSSP Program, which includes monthly pricing with payments in arrears plus direct access to level 3 support techs, is a key element of the vendor’s ongoing push into managed security.

The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured).

According to company exec Ben Niernberg (pictured), the Midwest solution provider is helping employees and customers maintain personal connections at a time when the coronavirus has made physical closeness dangerous.

Ah, pie. Could there be a better treat in stressful times? We won’t claim it’s a substitute, but this week’s episode featuring guest host and MSP Ed Correia of Sagacent Technologies is a close-ish second. Grab a seat and listen in as Ed talks with Matt and Rich about what his company is doing to support customers during the coronavirus pandemic and prepare for tough economic times.

The new feature lets users define customized, multi-step procedures for responding to technical issues that launch automatically in response to alerts.

According to Jim Lippie (pictured), the COVID-19 crisis has the private equity investors behind regional and national MSPs anticipating lower prices on smaller, financially distressed firms. The time for deciding what to do about that, he warns, is now.

The new offerings, which are subject to eligibility requirements, include a mix of geographically-specific financing programs, leasing options, and short-term sales incentives for channel partners.

Designed by recently appointed North American data center channel chief Steve Biondi (pictured), the new program seeks to give members richer incentives to reach higher tiers.

Effective at least through June 30th, the program includes a more predictable flat-rate incentive scheme with faster payments, extended credit terms, and discounted work-from-home product bundles with forthcoming device-as-a-service pricing.