Archive for Rich Freeman - Page 89

The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured).

According to company exec Ben Niernberg (pictured), the Midwest solution provider is helping employees and customers maintain personal connections at a time when the coronavirus has made physical closeness dangerous.

Ah, pie. Could there be a better treat in stressful times? We won’t claim it’s a substitute, but this week’s episode featuring guest host and MSP Ed Correia of Sagacent Technologies is a close-ish second. Grab a seat and listen in as Ed talks with Matt and Rich about what his company is doing to support customers during the coronavirus pandemic and prepare for tough economic times.

The new feature lets users define customized, multi-step procedures for responding to technical issues that launch automatically in response to alerts.

According to Jim Lippie (pictured), the COVID-19 crisis has the private equity investors behind regional and national MSPs anticipating lower prices on smaller, financially distressed firms. The time for deciding what to do about that, he warns, is now.

The new offerings, which are subject to eligibility requirements, include a mix of geographically-specific financing programs, leasing options, and short-term sales incentives for channel partners.

Designed by recently appointed North American data center channel chief Steve Biondi (pictured), the new program seeks to give members richer incentives to reach higher tiers.

Effective at least through June 30th, the program includes a more predictable flat-rate incentive scheme with faster payments, extended credit terms, and discounted work-from-home product bundles with forthcoming device-as-a-service pricing.

Aimed at medium-sized businesses with in-house IT departments, the new service offers Spanning resellers a fresh source of recurring revenue while helping end users turn a solution for recovering from data breaches into a tool for preventing them as well.

The new Visual Power Manager Essential is designed to give organizations with limited IT resources and up to 1,000 UPSs or PDUs to administer an easier to install and operate alternative to the original, enterprise-oriented edition of the program.