Do you know how big a service ticket backlog you've got? Do you know how to figure that out, or why you should? If you can spare managed services guru Manuel Palachuk 60 seconds, he'll answer those and other questions.
With each issue packed full of powerful news, reviews, analysis and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Network Detective, the vendor’s flagship IT assessment solution, now includes an optional add-on that lets MSPs perform the quarterly external vulnerability scans required by PCI DSS regulations without help from a third-party vendor.
- read more