LOGICnow, now a part of SolarWinds MSP and a provider of integrated cloud-based IT Service Management (ITSM) solutions, has launched the Automation Manager, a new feature within the MAX Remote Management (RM) dashboard. The new integrated scripting tool is designed to eliminate the need for managed services providers to write code and allows them to create powerful custom scripts that can be used for automated tasks and script checks.
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Automation Manager offers a simple way to build task scripts using a visual interface, so both highly skilled and non-specialist IT pros can build scripts faster and more efficiently. According to the company, the tool also enables users to:
- Develop multi-layered scripts to test for certain conditions and view automated decisions based on those conditions – for example, a script can check for a system component and then choose which actions to take based on whether it exists or not.
- Use the drag-and-drop interface to compile scripts.
- Choose from pre-defined scripts designed to cover a variety of common use cases spanning the full range of Windows IT system commands.
- Support scripts that have already been written – admins can upload their existing scripts and manage them from one central repository.
“The LOGICnow team understands that scripting is a vital but difficult task which can be extremely time-consuming for technicians,” says Steve Rodda, vice president of product management at LOGICnow. “Manual server and desktop maintenance involves connecting to each machine individually, and walking through each step waiting for it to complete. With Automation Manager, this is now performed in one simple drag-and-drop workflow, delivering complete server and workstation maintenance in a fraction of the time and creating immediate business value.”
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