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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
SaaS Alerts
News
May 15th, 2023 | Colleen Frye
At last week’s ChannelPro SMB Forum in Chicago, SaaS Alerts discusses additional RMM support for Unify and an upcoming configuration module for its cybersecurity platform.
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News
May 11th, 2023 | Colleen Frye
The two-day, in-person regional conference featured insight from industry thought leaders and educational sessions designed to drive opportunity for MSPs and VARs that serve small and medium-size businesses.
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Article
May 6th, 2023 | James E. Gaskin
Belated security news from the RSA Conference, a google/JumpCloud alliance, goodies from GoTo, and a group bike ride event in Philadelphia that once seen can never be unseen are among this week’s we-finally-got-there stories.
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News
November 7th, 2022 | Rich Freeman
The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.
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Article
July 7th, 2022 | Pedro Pereira
Best practices for replacing sloppy access permissions management with with permissions hygiene.
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News
June 6th, 2022 | Rich Freeman
The new system lets the cloud security vendor’s MSP partners take automated action following incidents involving their clients based on customized rules and policies.
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Article
October 22nd, 2021 | James E. Gaskin
Hardware from Apple and Google, software from NetApp, security integrations from Acronis and SaaS Alerts, and an uninvited intergalactic visitor for a woman in British Columbia are just a few of the many stories we waited until now to tell you about.
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Resource
September 24th, 2021 | ChannelPro Weekly
Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance.
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Video
September 24th, 2021 | ChannelPro
This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.
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News
September 21st, 2021 | Rich Freeman
In an unusual arrangement designed to let channel pros participate in the success their adoption and deployment make possible, the cloud security startup is offering MSPs a chance to invest up to $500,000 in the company.
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