Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Some matchups are competitive. Others not so much. And when it comes to bacon versus, well, anything, Matt, Rich, and returning guest host Brian Weiss, of ITECH Solutions, are in lockstep agreement.
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Channel pros seeking to deal with growing threats to their customers’ VoIP systems should examine providers' networks, service-level agreements, and incident response plans.
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The brand-new facilities in Illinois and Florida, which will join three existing U.S. sites and 10 other global ones, are the latest manifestation of CaaB’s efforts to win over North American MSPs with flat-rate pricing and margins averaging 40%.
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New mobile hardware from Lenovo and Samsung, new vPro chips from Intel, new security software from Microsoft, and a new tool for exacting revenge on noisy neighbors are among the many stories we’ve finally gotten around to sharing with you.
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A new cloud for Microsoft Defender to defend, an extreme new NUC from Intel, contact center software from Zoom, and a toddler whose hair literally cannot be combed into place are but a few of the stories we waited until the weekend’s edge to tell you about.
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Erick and Rich discuss the big integration news from Nerdio, explain why ensuring you have the service capacity you need to keep up with growth in advance is a wise idea, and celebrate the GOAT goat who assisted sheriff’s deputies in Virginia on an arrest.
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Those of you resisting the switch from a hardware-focused managed services model to the cloud-first model of the future, at least, are the biggest threat to the vendor’s continued growth, according to execs like Joseph Landes (pictured).
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The goal is to give MSPs who use Azure Virtual Desktop to deliver secure work-from-anywhere services greater control over physical devices, which have become critical components of the AVD stack, according to Nerdio CEO Vadim Vladimirskiy (pictured).
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Updates introduced last week are designed to make transitioning to NCE “somewhat seamless” to resellers by incorporating new terms and conditions behind the scenes, according to Ingram Micro Cloud exec Victor Baez (pictured).
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