IT and Business Insights for SMB Solution Providers

Kaseya

News
April 25th, 2020 | Rich Freeman
Users of the unified communication vendor’s 1Stream platform can now automatically view asset, configuration, and other documentation data when answering calls from customers. - read more
 
Video
April 24th, 2020 | ChannelPro
In yet another bid to avoid going stir crazy, Erick and Rich discuss ID Agent’s new identity and access management solution, four priorities every MSP should set now to get through the COVID-19 crisis, and a long-distance runner whose indoor marathon encapsulates what all of us are feeling. - read more
 
Resource
April 23rd, 2020 | ChannelPro Weekly
Matt’s from Chicago. Guest host Mike Bloomfield, of MSP Tekie Geek, is from New York. They have firm opinions about hot dogs. - read more
 
News
April 22nd, 2020 | Rich Freeman
The new solution, called Passly, combines two-factor authentication, password management, and single sign-on functionality with dark web reporting. It builds upon and will eventually supplant parent company Kaseya’s AuthAnvil solution. - read more
 
Article
April 22nd, 2020 | Rich Freeman
Private equity investors are buying up managed services vendors. Will MSPs be winners, losers, or something in between as a result? - read more
 
Article
April 13th, 2020 | Rich Freeman
In an appearance on the ChannelPro Weekly podcast, private equity investor Philip Vorobeychik (pictured) said MSPs should scale up to build value. Whether they should do it with help from private equity, however, is a more complicated question. - read more
 
Video
April 13th, 2020 | ChannelPro
Live from the blur in which we all live these days, Erick and Rich discuss the prospect of private equity firms buying up distressed MSPs, investing the down time you may have these days in optimizing your tools, and a helpful TV news segment for those of us no longer sure what day it is. - read more
 
Resource
April 10th, 2020 | ChannelPro Weekly
It’s a whole new world, folks, and it just might be a great one too if you’re willing to rethink everything. - read more
 
News
April 9th, 2020 | Rich Freeman
Called Helix, the new add-on for the vendor’s BDR solution draws on artificial intelligence to identify and address the sources of backup failures without human intervention. - read more
 
News
April 6th, 2020 | Rich Freeman
The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured). - read more
 

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