Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.
Erick and Rich mull over the grim implications of the SolarWinds Orion hack, discuss a specific technique for taking word of mouth marketing to the next level, and gaze in delighted wonder as 32 illuminated portable toilets sing Christmas carols.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The company foresees robust SMB spending on next-generation technologies, security, and compliance. It’s also pursuing multiple vendor acquisitions, preparing for an IPO later this year, and spending big on securing its products.
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At the company’s latest online partner event, CEO Tim Weller (pictured) discussed hiring hundreds of product and partner-facing employees next year, raising cloud-related investments 40%, and keeping a watchful but wary eye on the security market.
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Together, the two companies will arm ConnectWise to help MSPs centralize, interpret, and act on security data more effectively, according to CEO Jason Magee (pictured) speaking at the vendor’s IT Nation Connect event this morning.
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Announced at the vendor’s online GlueX conference, the enhancements include PSA and RMM integrations that signal longer-term ambitions to turn IT Glue’s documentation system into a centralized console for most of a technician’s day-to-day work.
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The Graphus solution, which Kaseya has integrated with products from its ID Agent unit, uses artificial intelligence to detect and block threat-bearing emails, offering an added layer of defense against ransomware and business email compromise attacks.
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The security features, in particular, arrive at a time when the documentation platforms and other systems MSPs store sensitive data in are increasingly under attack from cybercriminals.
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In a virtual keynote yesterday and interview on the ChannelPro Weekly podcast, Kaseya CEO Fred Voccola (pictured) outlined how MSPs with the right tools will be poised for growth when the economy begins recovering.
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The new and forthcoming enhancements are designed to help MSPs increase productivity and profitability by spending less time switching between systems, according to Kaseya exec Mike Puglia (pictured).
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The company’s outsourced NOC and help desk services, as well as its RMM virtual administrator service, now support Datto RMM, Datto’s Autotask PSA solution, and Kaseya’s VSA platform.
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