IT and Business Insights for SMB Solution Providers

Erick Simpson

Video
February 14th, 2020 | ChannelPro
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it. - read more
 
Video
February 7th, 2020 | ChannelPro
Prepare for some odd sights as Erick and Rich, who is visiting with ChannelPro technical editor and shameless prankster Matt Whitlock, discuss a foiled attempt to sell stolen MSP administrative credentials, the importance of getting liability waivers from your customers, and the ideal Valentine’s Day gift for that not-so-special someone. - read more
 
Video
February 3rd, 2020 | ChannelPro
Looks like this cloud computing thing still has a whole lot of upside ahead of it. Erick and Rich discuss the latest evidence this week, along with the importance of using the data in your PSA system to drive strategic decision making and a routine traffic stop by sheriffs in Wisconsin that's notable only because it involved an Oscar Meyer Weinermobile. - read more
 
Video
January 23rd, 2020 | ChannelPro
Erick and Rich are in sunny Southern California yet again and chatting about the latest security assault on a managed services vendor, booking your business reviews now, and the latest outrage in phony "service animals". - read more
 
Article
January 20th, 2020 | Benjamin Pearce
ACP Technologies looked outward and inward to grow the business through process improvements that focus on a winning customer experience. - read more
 
Resource
January 17th, 2020 | ChannelPro Weekly
Watch your step! It turns out many things in life end in P. Just ask Matt, Rich, and guest host Erick Simpson. - read more
 
Video
January 17th, 2020 | ChannelPro
Live from Santa Barbara, Calif., Erick and Rich discuss Auvik’s plans to add IoT device detection to its network management solution, why upgrading your personal network (of friends) can help you achieve your goals, and some new playlists from Spotify…for your pets. - read more
 
Slide Gallery
January 16th, 2020 | Rich Freeman
The network management vendor’s partner conference in Santa Barbara, Calif., this week focused more on business advice than products and technical training. Here are four of many insights shared by speakers at that show. - read more
 
Video
January 13th, 2020 | ChannelPro
Erick and Rich are back from the holidays and raring to dive back into hot topics like Veeam’s $5 billion private equity deal, the importance of having a unique value proposition, and the dangers of tweeting about the lame Christmas gift your boss gave you. - read more
 
Video
December 19th, 2019 | ChannelPro
In their last show of the year, Erick and Rich explore predictions for 2020 from security vendors, encourage listeners to pursue three big goals in Q1 next year, and discuss an innovative new product from the British Toilet Association. - read more
 

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