IT and Business Insights for SMB Solution Providers

Erick Simpson

Video
August 28th, 2020 | ChannelPro
Erick and Rich examine the new venture by the founders of RMM pioneer N-able, explain why you should ensure all of your employees understand all of your customer touch points, and discuss a guy who has your coronavirus record for longest time between haircuts beat by 80 years. - read more
 
Video
August 21st, 2020 | ChannelPro
Back on the job after a vacation break, Erick and Rich discuss NinjaRMM’s new data protection solution, why growing channel pros need to ensure longtime employees know they’re still valued, and a youngster who recently found a missing LEGO piece two years after losing it someplace only a toddler would put it. - read more
 
Video
August 7th, 2020 | ChannelPro
Erick and Rich applaud the launch of CompTIA’s security threat intelligence sharing group, urge MSPs to resist “quarantine fatigue”, and discuss a U.K. citizen who wore a face mask in public as required, but used it to cover a different part of his anatomy. - read more
 
Video
July 31st, 2020 | ChannelPro
Erick and Rich discuss Bitdefender’s new managed detection and response service, surveying your clients about changing needs caused by the coronavirus, and a new, totally sold out, style of Crocs sandals that look and smell like a bucket of KFC chicken. - read more
 
Video
July 24th, 2020 | ChannelPro
Listen in as Erick and Rich ponder Lenovo’s Microsoft 365 managed service, holding sales meetings online, and a new service that lets you uncork the giant scream of coronavirus frustration you’ve been bottling up in an Icelandic canyon. - read more
 
Resource
July 24th, 2020 | ChannelPro Weekly
Nothing ill-gotten here, folks. Just interesting talk by Matt, Rich, and guest host Erick Simpson about Microsoft’s Inspire partner conference, Lenovo’s Microsoft 365 managed services, BitTitan’s “IT toolbox” solution for technicians, and SolarWinds MSP’s RMM integration with Microsoft Intune. - read more
 
Video
July 13th, 2020 | ChannelPro
Join Erick and Rich for a look at Bitdefender’s timely “human risk analytics” technology, why holding a virtual company retreat is more important than ever, and why spending $4,000 on a solid gold face mask with holes in it might not be a smart idea. - read more
 
Video
July 3rd, 2020 | ChannelPro
Erick and Rich discuss what the future holds for Tech Data now that it’s owned by private equity, how to avoid negotiating on price with your clients, and a brand new Korean breakfast cereal that tastes like green onions. On purpose. - read more
 
Video
June 26th, 2020 | ChannelPro
Erick and Rich discuss Huntress Labs providing more software to its partners without charging more for it, why MSPs should negotiate special contract terms when agreeing to offer special services, and a guy who’s lucky to have both arms after using one to retrieve a fishing hook from a shark. - read more
 
Video
June 22nd, 2020 | ChannelPro
This week, Erick and Rich talk over what Veeam's latest product news says about tech in the time of COVID-19, why now's a good time to reevaluate your MSP toolset, and why you might want to rethink packing a bag full of gold bars on your next trip if you're forgetful. - read more
 

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