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ConnectWise
News
February 10th, 2023 | Rich Freeman
Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster.
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News
February 9th, 2023 | Rich Freeman
An optional add-on to the vendor's SentinelOne-powered EDR solution, N-able Managed Endpoint Detection and Response provides 24/7/365 assistance from security analysts at SentinelOne’s security operations center.
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News
February 3rd, 2023 | Colleen Frye
The two-day, in-person regional conference featured industry thought leaders and a lineup of educational sessions designed to drive opportunity for the ChannelPro audience of MSPs and VARs.
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News
February 1st, 2023 | Rich Freeman
A key step in long-term plans to provide consolidated, cross-vendor cloud security status information, the new functionality gives users of Augmentt Secure a real-time view of which Duo users in their customer base have MFA enabled and which don’t.
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Resource
January 27th, 2023 | ChannelPro Weekly
Ride ‘em, channel pros! It’s time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto’s latest network products, Craig Fulton’s departure from ConnectWise, managing Azure environments, and closing the IT skills gap.
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News
January 25th, 2023 | Rich Freeman
A popular figure among ConnectWise partners and familiar presence at its events, Fulton was most recently the company’s chief customer officer, with oversight responsibility for the IT Nation partner community.
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News
January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically.
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Article
January 13th, 2023 | Colleen Frye
Creating a vision statement for your MSP business helps to align all decision making around what you are trying to achieve.
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Article
January 8th, 2023 | Colleen Frye
Pia is an intelligent automation platform that integrates with IT service management tools to simplify processes and improve operational efficiencies.
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Article
December 16th, 2022 | James E. Gaskin
Security announcements from WatchGuard, ConnectWise, and Fortinet, new FinTech gear from Epson, a new channel chief for Veeam, and a quinceanera for a chihuahua are among the news gems we’ve uncovered for you in plenty of time for the holidays.
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