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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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BitTitan
Press Release
November 1st, 2018 | ChannelPro
Industry veteran Gregg Erickson brings more than 15 years of experience in managing customer success, technical support and loyalty programs
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Resource
August 15th, 2018 | ChannelPro Weekly
Did you attend this year’s Microsoft Inspire partner conference? Bet you didn’t eat as many chicken fingers there as Rich did. Find out what else he snacked on during meetings, not to mention what he and Matt have to say about Microsoft’s slow but steady progress toward the big partner program and sales process changes it announced last year.
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News
July 19th, 2018 | Rich Freeman
According to Rackspace, BitTitan, Arcserve, and others Microsoft is making progress toward the sweeping changes it introduced a year ago, but has yet to turn most of its intentions into reality.
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News
July 17th, 2018 | Rich Freeman
Introduced at Microsoft’s Inspire partner conference, the library contains pre-written building blocks that users can snap together without coding to form fully-automated wizards for activities like setting up user accounts and standing up virtual machines.
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Article
February 24th, 2018 | James E. Gaskin
Smarter things from Qualcomm, GDPR help from Microsoft, and the greatest example of event hacking in Olympic history were all among the stories we’re finally getting around to now.
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Press Release
February 22nd, 2018 | ChannelPro
Marketing Industry Veteran Pam Cory Joins BitTitan Leadership Team as Vice President of Marketing
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Slide Gallery
December 21st, 2017 | Rich Freeman
In our second roundup of forecasts for 2018 from leading vendors, BitTitan, eSentire, Kaseya, Rackspace, Salesforce, SolarWinds, Sophos, and others chime in with thoughts on vertical cloud solutions, IT automation, GDPR enforcement, and more.
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News
December 13th, 2017 | Rich Freeman
Named MSP Insights, the new online business intelligence portal lets Kaseya partners evaluate new and emerging service offerings, refine their bundling and pricing strategies, and compare business metrics to those of their peers.
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Resource
November 5th, 2017 | ChannelPro Weekly
Matt and Rich are just itching to tell you all about BitTitan’s latest solution update and managed services vision; a detachable workstation from HP that may or may not have a reason for being; the long-awaited return of Microsoft’s Intellimouse; the just announced debut of the new Surface Precision Mouse; a thin, fast, stylish notebook from ASUS; and some recently published research from CompTIA about SaaS channel partners.
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Slide Gallery
October 19th, 2017 | Rich Freeman with Joel Zaidspiner
ChannelPro asked executives at the vendor’s first annual partner conference this week what the future holds for its MSPComplete and MigrationWiz solutions. Here’s what they told us.
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