Salesforce Delivers LiveMessage for Service Cloud–Bringing Next Generation Conversational Service to Any Company
Salesforce LiveMessage empowers companies to engage with customers through the messaging apps they love, such as Facebook Messenger and SMS/MMS–all directly within the world’s #1 customer service platform, Salesforce Service Cloud
New Service Cloud Bots automate routine tasks, such as data gathering or answering simple FAQs, freeing up service agents’ time to focus on more complex customer issues
Security Fears and Inadequate Infrastructure Investments Shake IT Confidence, According to New Intermedia Report
Intermedia releases its inaugural IT Confidence Index
CoreDial Introduces White-Label Mobile App to Ease Delivery of Cloud Communication Services
The new app provides the flexibility that today’s worker requires by extending the capabilities of the office phone system to mobile devices.
Barracuda Adds Awareness Training to its Email Security Products
Users at risk of falling for business email compromise scams and other phishing attacks now have access to security education exercises from KnowBe4.
Epson Unveils Small Office/Home Office Document Scanners
The two new devices both process up to 35 dual-sided pages per minute and can save scans to online document storage repositories like Dropbox and Microsoft SharePoint.
Swiftpage Launches Act! Facebook Ads Powered by Tiger Pistol
Act! Premium subscribers can now quickly and easily generate new leads via Facebook using information stored in their Act! database
Concerto Cloud Services Launches the Concerto Cloud for Healthcare Featuring Industry-best Security, Compliance and Service
Healthcare delivery organizations, payers and technology companies now have a trusted partner and a hybrid cloud solution built for the unique requirements of the industry
Qualcomm Collaborates with Microsoft to Support Windows 10 Computing Devices on Next Generation Qualcomm Snapdragon Processors
Today at Microsoft’s Windows Hardware Engineering Community event (WinHEC), Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated (NASDAQ: QCOM) announced that they are collaborating with Microsoft Corp. to enable Windows 10 on mobile computing devices powered by next-generation QualcommÆ Snapdragon processors, enabling mobile, power efficient, always-connected cellular PC devices.
Qualcomm Begins Commercial Sampling of World’s First 10nm Server Processor and Reshapes the Future of Datacenter Computing
Qualcomm Centriq 2400 Family Combines Industry’s Most Advanced Process Node with up to 48 Custom ARMv8-Compliant Cores, Targeting Compute-Intensive Datacenter Applications
Survey: Adoption of VR and 3D Printers Lags in the Workplace as AI and IoT Adoption Grows
Security and privacy issues are the top concern with AI and IoT while cost is the biggest barrier to adopting VR and 3D printers