Erick and Rich discuss Bitdefender’s new managed detection and response service, surveying your clients about changing needs caused by the coronavirus, and a new, totally sold out, style of Crocs sandals that look and smell like a bucket of KFC chicken.

Bleach! It keeps both your socks and your SOCs clean, if Matt and Rich are to be believed. And that’s just one of the hot topics they discuss this week with guest host and channel pro Michael Cocanower, of itSynergy. There’s also SonicWall’s latest security research, Bitdefender’s new managed detection and response service, Tech Data’s new Americas president, and Windows 10’s fifth birthday.†

Listen in as Erick and Rich ponder Lenovo’s Microsoft 365 managed service, holding sales meetings online, and a new service that lets you uncork the giant scream of coronavirus frustration you’ve been bottling up in an Icelandic canyon.

Nothing ill-gotten here, folks. Just interesting talk by Matt, Rich, and guest host Erick Simpson about Microsoft’s Inspire partner conference, Lenovo’s Microsoft 365 managed services, BitTitan’s “IT toolbox” solution for technicians, and SolarWinds MSP’s RMM integration with Microsoft Intune.

In his latest set of interviews, ChannelPro’s virtual road warrior Joel Zaidspiner catches up with ChannelOnline, Inuvika, SKOUT, and Warranty Master.

Erick and Rich discuss HP’s ambitious new partner program, how to handle employees uncomfortable with your pandemic-era policies on site visits, and a pub in the U.K. that’s found a shockingly effective way to enforce distancing rules.

Is there a cash bath in Datto’s near future?

Join Erick and Rich for a look at Bitdefender’s timely “human risk analytics” technology, why holding a virtual company retreat is more important than ever, and why spending $4,000 on a solid gold face mask with holes in it might not be a smart idea.

Erick and Rich discuss what the future holds for Tech Data now that it’s owned by private equity, how to avoid negotiating on price with your clients, and a brand new Korean breakfast cereal that tastes like green onions. On purpose.

Need one more reason to be excited about 5G? It’s 100% coronavirus-free! Or so say Matt and Rich as they discuss the HTTPS-based privacy safeguard Webroot has added to its DNS filtering product, IT Glue’s latest wave of product enhancements, the completion of Tech Data’s acquisition by private equity firm Apollo Global Management, and Tech Data’s read on hot coronavirus-era solution opportunities.†

Joel Zaidspiner’s hop-scotching journey across the vendor landscape continues! This time he speaks with Datto, Managed Sales Pros, and Vault America.

Erick and Rich discuss Huntress Labs providing more software to its partners without charging more for it, why MSPs should negotiate special contract terms when agreeing to offer special services, and a guy who’s lucky to have both arms after using one to retrieve a fishing hook from a shark.

Our ever-roving reporter is back on the virtual road for conversations with GPS Insight, GreenLink Networks, and IT By Design.

Cybersecurity. It’s delicious, nutritious, and a big part of this week’s episode, in which Matt, Rich, and guest host Luis Alvarez discuss the security-heavy news from…

With Amiel Harper and Delia Gutierrez McLaughlin

This week, Erick and Rich talk over what Veeam’s latest product news says about tech in the time of COVID-19, why now’s a good time to reevaluate your MSP toolset, and why you might want to rethink packing a bag full of gold bars on your next trip if you’re forgetful.

Is there anything more refreshing on a summer day than a cool glass of sharkleberry fin juice? Matt, Rich, and guest host Dave Seibert would tell you if they knew what the heck a sharkleberry fin is. What they can tell you about is the addition of Salesforce Essentials to Ingram’s cloud marketplace, the surprising resilience of Ingram’s U.S. SMB business, and NinjaRMM’s latest update.

Erick and Rich explore the money-making implications of SonicWall’s new branch office networking solution, what MSPs can learn from SpaceX’s rigorous safety processes, and a brilliant DIY invention that automatically shuts off your webcam if it shows you’re not wearing pants.

Start buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions. She’s also got thoughts to share about the new security solutions from Sophos and SonicWall, the new integration platform and partner program from Cytracom, and the latest set of summer reading recommendations from the ChannelPro Book Club.

Have Teams, will travel. Virtually, that is. Though still grounded, ChannelPro’s Joel Zaidspiner checks in on the latest news from CloudOak, Nerdio, and Tigerpaw.

Matt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups.

Erick and Rich take a few moments at a tense time to celebrate the 20th birthday of ConnectWise’s IT Nation Evolve peer groups (formerly known as HTG Peer Groups), extol finding moments of calm, and point you to a brief video sure to bring a smile to your face. Just Google “teddy bear roller coaster”!

In honor of Memorial Day, Erick and Rich discuss why veterans make great IT employees, why now’s the time to finalize your back-to-the-office plans with clients, and why the latest scheme to make empty sports arenas feel less empty during games is as weird as all the others.

It’s hard to put a price tag on good health and a good job these days. A good sandwich, though? That’s worth a cool million. Just ask Michael Goldstein, president and CEO of LAN Infotech and this week’s guest host. He has thoughts to share with Matt and Rich on other topics too, like the cross-platform “cyber resilience” functionality coming soon to Carbonite and Webroot, the many reasons veterans make good IT employees, and Kaseya’s latest product integrations.

With Karl Palachuk and Caroline Smith.